I always receive my products in a timely manner. The staff is always kind and prepared to help. I also like that the office is always clean and smells fresh. I've never had an issue with FastSigns and I do business with them often. Also, the products I order always turn out great. Thanks, guys.
It would be very helpful for the team at Fast Signs to tighten communication loops between their office and customers. The products are great quality but logistics are a nightmare. As a professional in the field of non-profit and education, I understand the challenges with meeting deadlines and follow-up. As a paying customer, I expect a seamless process. There are several opportunities for improvement in the areas of communication, follow-up, and follow through for the company.
Laquese Early waa very helpful and polite. She helped me in designing my labels and sample labels and point out pricing options. She spoke to me as if we were partners not salesperson and customer. I felt as if we were a team.