Personal service with a rep that I can contact. With some vendors, I feel like every time I contact them, I have a new rep. I know--we're not the biggest fish in the sea. But it's nice to contact FastSigns in Menomonee Falls and always get the same rep.
Also, the prices are fair. The timing is good; it never takes more than a couple days to complete an order. Our business is relatively close to the store too, so we can pick up our orders.
I have never had an issue with a final project from FastSigns. Quality and color are great!
As far as the service, they have always been helpful with answering questions, staying within budgets and giving ideas and suggestions. My latest experience had an issue with pricing from what was quoted to what the final invoice was. Ashley, without hesitation or issues, made it right and honored the original quote. They did a wonderful job on keeping this customer happy and making sure that I will be back again. I will refer FastSign services out to anyone who is looking for what they offer.
I'm pleased with the quality of the signs and banner we ordered. Ashley was extremely helpful and patient with my request for several revisions. Also the signs were made expeditiously ! We had many compliments from people attending our golf memorial. Told them all where we had the signs made. The entire process was easy with Ashley. Thank you :) [FIRST NAME REMOVED]