FASTSIGNS® of Mesquite, TX Googleplus-24 Yelp-24

   703 Reviews
1765 N Town East Blvd Ste 153
Mesquite, TX 75150
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Recent Reviews:

January 10, 2017
Shaley has been very helpful and flexible
January 9, 2017
Very helpful with design decisions! The signs look Awesome! Thanks for the quick turnaround!
December 30, 2016
Royse City
Excellent customer service and fast, creative products!
December 18, 2016
Fast and great quality!
December 18, 2016
Lack of communication on a project that took months to complete. At times I am sure my project was completely off your radar. It took the installer 3 tries to put the sign up straight.
Response From FASTSIGNS® of Mesquite, TX
December 22, 2016
Charlotte, thank you for taking the time to give us this feedback. Since our name is FASTSIGNS, the expectation is we can turnaround sign projects in a matter of days, sometimes hours. While there's times where this is certainly the case, there's others where the timetable is longer - especially when dealing with city permitting issues. Because of this, we put an emphasis on our customer communication being fast. This obviously wasn't your experience, and I'm sincerely very sorry for that. I'm also regretful that our installer had to take a few tries to get it right. If you give us another chance on your next sign project, we would love to provide you a much more seamless experience.
December 16, 2016
Balch Spring
Friendly knowledgeable service with a fast turn around!
December 15, 2016
Fast service and quality products
December 15, 2016
The product is produced exactly how I want it in a timely manner
December 7, 2016
I keep coming back because of (1) convenience and (2) fast service and (3) customer-focused staff.
December 2, 2016
San Antonio
Service was fast, simple, and high quality!
November 24, 2016
Great service, great turnaround time, great price. What else could I ask for?
November 24, 2016
Whenever we place an order with you, the product that we receive is of great quality and the prices are fair. Our nonprofit organization is very satisfied with your service and we shall continue to utilize your business whenever needed. Larry D. [LAST NAME REMOVED] Treasurer NAACP Garland, Texas Unit
November 21, 2016
We were promised to have our signs by a certain date and it turned out that the signs were not going to be ready due to the hardware not being in on time. Additionally, the graphic designer was not able to find the artwork in a Photoshop file, which seems amateur for a designer (this also delayed the print process). I was given the news and not really met with a solution or a desire to help alleviate the issue. As the client, I had to recommend possible alternatives and spur on the problem solving process. Ultimately, we did not have our signs for our event. We were granted a discount, which I also recommended. The quality of the signage was great, however we didn't have it for our event.
Response From FASTSIGNS® of Mesquite, TX
November 23, 2016
Thank you for taking the time to give this feedback, Ashley. I'm very sorry we weren't able to meet your tight deadline. Our options were very limited, since this was a project that required hardware that we did not have on-hand. We offered using our showcase banner stand and grommeting a second banner to hang for the event, but unfortunately neither solution was going to work. I'm very sorry your impression was the service wasn't eager - we strive to provide fervent service, so I apologize we failed to show you that. I hope we get another opportunity to show you the service we're capable of providing on your next project. Thank you.
November 17, 2016
November 2, 2016
great workmanship
October 31, 2016
I like the professionalism and prompt service
October 27, 2016
The customer service was awesome - quick responses from representatives who were willing and able to help with any request I had.
October 21, 2016
Customer service was out of this world. Excellent service and the product was excellent
October 13, 2016
We had some problems with our signs - the first proof was printed instead of the second, corrected proof. You were very good about getting everything reprinted, though - thanks for that!
October 13, 2016
Fast and friendly service! Always great quality and reasonable prices