Usually, the finished product is very good. This install, the window does not allow any visibility out the window, which is in direct contrast to why I wanted the screen type material. Every install there was immediate visibility. I'm told by Lisa to wait a week to see if it clears up. I've never heard of this but obliged. We are 3 days away from a week with no improvement on the visibility. I emailed the store to let them know they may need to change/correct the situation if not remedied by Wednesday.
Also, I use this location (Fast Signs) because the people are wonderful and location convenient but this install took 4 weeks to complete. The first week, I didn't even get a reply, then after the getting a estimate the following week, had to wait 2 more weeks due to vacations. The install occurred during the 4th week. Now I get vacations and love the fact employees get time off but it's been the same issue for every install, and this is my 4th install. Just wish it was "Fast".
Just keep in mind, if you don't want to "really" know how you're doing, don't send reviews and surveys. My issue is not resolved and I am not happy (yet).
Quite honestly the professionalism and the attention to detail by Steve Selby won the bid for this sign project for our new office. He managed the entire process, including permits, and I basically didn't have to do a thing except tell him what I wanted and provide colors. In addition to the quality of the work, Steve was under a tight deadline to complete this project. In fact, he exceeded the deadline by 2 days. His support installation and office staff were fantastic as well. I have already recommended him and will continue to do so. A pleasure to pay for great quality and great service!