Had a DIG-ACP 3mm 48x96 sign done along with RTA lettering 5x14 made for our shop. The Sign was beautiful and well done great quality. The problem is when we went to install the lettering we noticed it was done with outside the glass stick on. I called Rob at the Mississauga store and informed him and he admitted he never asked or clarified whether it was inside or out and told me he would speak to the boss. When I followed up next day he informed me nothing they could do and if I wanted it done they would do it full charge. I am sorry but I will never go back and I will never promote or recommend them to any one. Great quality bad customer service once they have your money!!!!