Great experience. Exchanged a few emails in the beginning w/ Jon. He set up everything and the installer came out the next day. The gentleman who installed the sign was a complete pro. Fantastic experience. Highly recommend!
They get it! Talking to Steve on the phone, he knew exactly what I wanted and came up with a proof as if he were inside my head! The banner was done just as he said it would that afternoon. Awesome service!
The inititial customer service was unimpressive and slow. Once the flags were made I'm overlooking that as the owner seems to be a good guy who was just busy at the time of my initial calls. If you can afford it hire more help. It will improve customer experience.
As I said the owner was very polite and professional once it came time to install.
My small order seemed to take alot of waiting for a proof and a change meant another amount of waiting...I thought it would be a simple change..not sure how many individuals were involved in the process from ordering to proofing to installing ( proofs from production had no name) Thanks we're happy with end result!
Extreme wait times on projects, difficulty and obscured communication, excuses for delays with lack of transparent honesty. It should not take 7-10 business days for my project 5 at the most. It seems like a ramshackle operation where nobody really knows exactly what's going on -- issuing incorrect invoices and causing more confusion, more wait times on my project. I have a lot of patience and it has run out on this company.
We relocated our store T Shirts Plus From Stratford Square Mall to Naperville at 5019 Ace Lane #167 across the Caputo after 20 Years and fast sign's Manager and the whole team was very friendly and they helped us a lot in making the signs on time , i will use this Location again for my signs need, thank you for helping me Fast Sign , you Rock!!!
Nancy [LAST NAME REMOVED]
I was very happy with everything. These guys are true professionals and create a top quality product. I had an incredible experience working with them. I respect Jon Cornbleet who runs a top notch organization and is a first class individual.