FASTSIGNS® of Odenton, MD Googleplus-24 Yelp-24

   432 Reviews
1701 Midway Rd
Odenton, MD 21113
(443)688-6077
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Recent Reviews:

February 11, 2018
A.J.
Glenn Burnie
WE LOVE YOU ALLLLLLL!!! RHLC is so thankful for all your help and support and definitely all your last minute jobs LOL!!
February 8, 2018
S.A.
Severn
Fast courteous service, great people!
February 8, 2018
C.R.
Baltimore
Very responsive, great customer service and awesome product!!
February 5, 2018
G.B.
Ft. Meade
The team is quick to respond to request and I look forward to working with them again.
February 4, 2018
J.G.
Mokena
Fast and attentive with wonderful customer service
January 20, 2018
D.S.
Greensboro
Fast turnaround, quality results
January 18, 2018
J.H.
Hanover
Always what I expect ... Always a great price.
December 22, 2017
J.C.
Edgewater
Jim Miller and his crew are the best!
December 19, 2017
D.H.
Windsor Mill
The process of ordering the sign was fine. After that it was definitely a communication problem from the dangler to the invoices.
December 18, 2017
C.S.
Odenton
Worked with Kristen and she was very knowledgeable & friendly.
December 18, 2017
K.C.
Annapolis
The social media picture frame signs we had made were not worth what we paid. I wish someone had informed us that the resolution was not high enough because the printing was fuzzy around the edges. It looked cheap. We have had printing done at Walgreens this last week and we received higher quality and quicker results at a significantly lower price with more convenient hours. Secondly, we were told that handles would be affixed to the backs for people to hold the frames to take photos. The "handles" were pieces of Velcro, which came undone when lifted. I ended up going to the hardware store and purchasing handles and gluing them on. The cost of handles and Gorilla glue are minor, and the effort would have been minimal on your end. I would have expected the print shop to employ this or a similar method. Instead, I had to spend my time running around to fix the issue when I had other things to do to prepare for our event. I have used Fast Signs for banners before and had nice results, but the last two times our company has placed orders here, we have been disappointed. Best of luck to you and Happy Holidays!
Response From FASTSIGNS® of Odenton, MD
December 21, 2017
Hello Kathleen, You are right to be upset. Our graphic artist should have caught the pixelated images and production should have put on the proper handles. We have done these before so I don't understand why production missed this. I would put a $100 credit on your account for any future purchase. Regards, Aaron Krompart
December 17, 2017
M.J.
Millersville
Customer service is awesome!!!
December 5, 2017
S.S.
Hanover
Customer service is great, and friendly. It's a pleasure to do business with them.
November 20, 2017
B.D.
Gambrills
Beth was very easy to communicate with and ensured that the sign delivered was exactly as I had envisioned.
November 18, 2017
D.D.
Hanover
Sign looks good, but didn’t Company colors as well as I hoped.
November 9, 2017
E.J.
Greenbelt
Great customer service and better than average prices! Kristen was very helpful and went the extra mile to see to it that I got my order processed so that I could get my signs before my deadline.
October 16, 2017
C.D.
Elkridge
Beth was very responsive and worked with us to get the sign to our satisfaction.
October 9, 2017
J.S.
Jessup
FastSigns of Odenton, MD did a great job making our signs. Kristen H. Was very helpful and courteous.
September 30, 2017
T.D.
Davidsonville
I really appreciated you getting my job done on such a short notice. Being a FASTSIGNS owner myself I felt like I got overcharged. I was never told about the $200 rush charge or $50 delivery fee. I understand I should have been charged for these things but they were never mentioned to me. I learned a costly lesson to always ask myself. Thank You for helping me out with the customer though.
September 25, 2017
J.B.
Severn
Beth was a pleasure to deal with!