This experience was was not very good !
Poor communication between your company and myself , several delays due too material needed, and then the product was incorrect and had to be redone.
Ryan did fix the mistake very quickly, but very disappointing overall !
[FIRST NAME REMOVED]
Parts Manager @ Gerber Collision Lacey WA.
Was told my 3'x2' decal could take 1 - 2 wks depending on their work load, but was soo excited it only took a few days!!!! The finished product was exactly what I wanted, it looked perfect!! The cost for 2 decals for our trailer with installation was under $300 . Very pleased with the product and transferring image from small 2"x3"car decal , beautiful!
FYI, Communication broke down during my urgent order when FASTSIGN email messages ended up in my SPAM folder. I'm unsure if the problem was on my end or elsewhere, but if there's a way to clear FASTSIGN of any causes in this regard, I'd suggest taking action.
We are missing our OSPI logo on the bottom of our banner that was in our proof. I emailed last Thursday about it and still haven't heard anything. Other than that, they were fast, friendly and the rest of the banner looks great.
Fastsigns worked with me on a difficult project that ended up being a time sensitive printing issue. Not only did they get it done beautifully, it was done early. Cannot recommend them enough. Thank you!
We absolutely love the look of our club logo on the office door. Grace and her team were very accommodating even as our vision evolved. Efren our installer was extremely precise with every detail. Strongly recommend, without hesitation!
I needed additional door numbers to complete a job that I started using materials from a different fastsigns store. Besides taking week's to get the additional numbers, the font was wrong. I dropped off my order at your store on a Monday, they were ready for pickup on that Wednesday. The quality of the material was 100%. The numbers from my first batch were barely acceptable, tiny stretches off most of 90° cuts I assume from dull cutter?lots of messing around peeling transfer without it sticking to the backing. We have set up an account at your store and will get all of our materials there. Great staff.