The staff I spoke with over the phone, through email and in the store all were very professional and helpful with fast responses each time. The process to view and approve the proof was very efficient. The end result was exactly what I asked for.
FastSigns did a great job. Lauren was able to get our order processed quickly and helped us make last minute changes. The signs were high-quality and a hit at our event. The price was also cheaper than other locations!
Brad was excellent to work with. He was very professional, the design he created is fantastic and I love the finished product. His installation staff was great as well. I could not have been happier with this process. My sign had to be approved by the City and Brad was very helpful with that entire process.
I would definitely recommend Brad and his business!
Fast and very easy. Took care of my order over the phone and sent me mock-ups three times to make sure that I was pleased - and I was! Lauren is an exceptional employee, personable, intelligent, and all about customer service which is hard to find these days. I couldn't be more pleased and highly recommend this company for your signs/banners needs!
I’ll most likely get in trouble for what I am about to say, and my input about your products & services discounted because someone will label me a deranged old man, but here goes:
A lady friend of mine is a school teacher and I am a former Marine and Vietnam War Veteran saddled with 2 difficult progressive diseases from exposure to Agent Orange——exercise helps me manage my medical issues a great deal and since I am also a pretty good would be handyman I get that exercise by doing work FREE for many family, friends, and their friends, so when my teacher friend came to me wanting me to build a large pumpkin with it‘s eye’s & nose cut away that could be propped up so the school children could toss beanbags through those openings.. I built what amounted to a very large easel and planned to paint the whole surface orange and let her paint of the various accent lines to make the pumpkin face. Since it was such a rush job I thought about covering the 4’ X 6’ surface with a paper sign or something. Then while at the CVS store down the way from you I noticed your covered windows—- so in I came.
The first person to enthusiastically & professionally greet me was Lauren Hauser——she willingly took all of the time to listen to my story and look at several pictures on my cell phone. To make this long story short Lauren went above & beyond explaining your process, made several changes I wanted without skipping a beat, and delivered a great looking pumpkin vinyl wrap that I applied to the painted board, cut out the eye’s & nose then I took it to me friends house and then to her school for it’s first function last Friday —-needless to say it was a big success—-I’ll try to text some pictures.
Lauren was great because even though this was a low revenue product she treated it as though it was the biggest sale of the day—-she is a true asset to your company
OH YA——SHE IS EASILY A 12 OR 13 ON A SCALE OF 1 TO 10👍👍👍
Excellent customer service and high quality work. We went from an introductory phone call to a finished, installed sign in a matter of days. Lauren and her team were awesome every step of the way. Highly recommended.