Response From FASTSIGNS® of Oxnard, CA
October 28, 2016
First off I would like to apologize for you not receiving the top customer service. This is something that is very important to me. I wanted to let you know that I did look into this matter and took steps to resolve this issue.
Although that does not help you with your past frustration. Please reach out to me personally if we can help you in the future. I would be more than happy to assists you and make sure you receive VIP treatment
Please know your business is very important to me and I want my customers to have a great experience.