The initial window decal that was printed was printed on the wrong material. A more thorough consultation in the beginning would have addressed this issue. When I went to install it was a horrible mess. I decided to pay the FastSigns team to install the decal. They were very flexible with their availability and came the very next day with a complimentary reprint of the decal. When the installation team began applying the decal they realized that it wasn't the appropriate material for the storefront windows that it was being installed on. That same day they went back to the office and had a 3rd sign reprinted, on the right material, free of charge. The decal and installation, 3rd time around was perfection. The FastSigns team worked quickly and went out of the way to ensure I was happy with the end result. The install team did a fantastic job and were super easy to work with.
Our company was exhibiting at a trade show and discovered that our display materials did not arrive in time for the event. We called several display providers and they all said it was not possible to deliver a banner on the same day. FastSigns pulled through for us and saved the day. They were able to produce a display banner with several hours notice in an emergency situation, and even completed it an hour earlier than estimated. Their employees were also super friendly and supportive of our challenges. I would highly recommend FastSigns in Portland downtown for companies' trade show needs on short notice.
Neil was an absolute pleasure to work with. He went out of his way to help me out before my final thesis installation. The quality of the print work was excellent. I'm incredibly pleased and grateful and will highly recommend Fast Signs in the future.