FASTSIGNS® of Richmond, VA - Southside Googleplus-24

   654 Reviews
11523 Midlothian Tpke Ste C
Richmond, VA 23235
(804)272-7446
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Recent Reviews:

November 26, 2016
R.G.
Midlothian
Sign order was put in September 4th 2016 and was not completed until November 11th. I was given fictitious timeframes and it was not until my collegue went to the store demanding our sign back that it was delivered IN THE WRONG COLOR AND MISSING A COMMA. We have missed 2 month of valuable advertising and had to make excuses to all the patients that were complaining about lack of signage and not being able to find us from the street. The joke in the office building and amongst all the patients was "Fast" Signs definitely was not fast. The situation can be remedied by reimbursing our payment for the sign so we can have it professionally done.
Response From FASTSIGNS® of Richmond, VA - Southside
November 28, 2016
Hello Remee Gemo, I am the owner/President of FASTSIGNS in Richmond, VA. I want to let you know that I am very sorry for the delay in getting your sign, the mistakes made in the production of you sign and poor service that you experienced with one of our centers. Please know that I would like to "right the wrong" and am willing to reimburse the payment that you made for the sign, but I would like the opportunity to fix our mistakes and provide you with a sign that meets your needs. Please call me at my office number (804)-719-5900 at your earliest convenience to discuss a resolution to this issue. With Respect, Rob White President FASTSIGNS of RIchmond, VA
November 21, 2016
S.A.
Richmond
Communication could have been better. It took too long to complete the project because we were not on the same page in terms of what was next.
November 14, 2016
E.A.
North Chesterfield
Friendly and knowledgeable staff; product looks great and very professional.
November 11, 2016
J.B.
Midlothian
Peter was easy to work with & knew how to handle my needs. Quality product was also a key factor.
November 4, 2016
C.B.
Richmond
Always very polite and helpful. Very professional. Peter had my idea for a sign designed within a few minutes and it looked excellent. Quick turn around too. Thanks
November 2, 2016
C.S.
Richmond
Excellent service knowledgeable Personnel great timing and fast service
October 24, 2016
D.K.
Ashland
We like the quality and service we get from our sales representative Jill
October 23, 2016
P.D.
Richmond
I really appreciate the fact that they accommodated us at the last minute. The signs really looked great. Thanks so much Ronnie.
October 20, 2016
S.B.
Farmville
Great customer service and can-do attitude. Thanks very much from Longwood University!
October 11, 2016
J.R.
Richmond
We appreciated the personalized and professional service provided to us. Ronnie's quick response and attention to graphic detail faciliated in the success of the project.
October 3, 2016
B.M.
Petersburg
My primary contact (Jill Nuckols) goes above and beyond to help us meet our deadlines - she is very responsive and provides solutions when I need them!
September 29, 2016
J.M.
Chesterfield
Super fast service, quality products and great customer service.
September 27, 2016
R.B.
Richmond
High quality and professional service
September 13, 2016
A.L.
Richmond
Your location at Midlothian tpk. and Courthouse is run and staffed by amazing people. They are always so helpful and friendly and get the work done quickly. I have, and will continue to recommend this company to others! zac collins
September 3, 2016
W.L.
Midlothian
We called with a last minute order. The staff was so friendly and helpful. Not only did they make exactly what we needed, they delivered them! Great job and superb customer service.
August 29, 2016
J.J.
Chesterfield
The project was completed correctly and fast.
August 25, 2016
J.G.
North Chesterfield
The product is very good quality BUT the service was better! Looking forward to working together soon.
August 25, 2016
T.K.
MIDLOTHIAN
Knew exactly the product material that I needed. Meet all specifications. Met Deadline of In-hand Date. Always a pleasure working with the team as F.S!
August 25, 2016
L.S.
Richmond
We take branding super serious! I only trust Fast Signs for all of our Signs and Auto Advertising! Our rep Jillian goes above and beyond to help us with every detail!
August 18, 2016
S.U.
Richmond
Quality of work is excellent. Staff is extremely committed to our satisfaction.