The customer service! Carrie was excellent! She was very helpful and got me what I needed very quickly. She also contacted me when there was an issue with my graphic and was still able to get the project to me on time once we got it resolved. I would definitely recommend Fast Signs of Roseville!
Carrie was amazing to work with. She provided communication very quickly and designed beautiful welcome and raffle boards for us. I have never used Fast Signs, but definatlely will recommend to others and use again myself.
I submitted my sign request online, never heard back, so had to call and inquire. Five promised deadlines were missed with no proactive communication. I had to call each time. I was promised a call to inform me of the correct completion date, that never occurred. I had to call to find out it was ready. When I got it home I found a slight imperfection but had no confidence that it would be remedied in a timely manner or possibly at all so just kept the sign, happy to be done with the place. It took over two weeks to produce one sign...not fast from my perspective. They need to do a much better job of managing expectations.
Carrie Dubbelde was outstanding to work with. She made viewing the proofs on the website easier to read by moving them to a PDF (due to the volume of signs ordered). Our organization has been working with FastSigns (& Carrie) for 10 years and she is nothing short of outstanding. The signs printed worked terrific. We received feedback from the Sponsors that paid for the advertising requesting the actual sign!! Thank you so much for the service and product you offer. We appreciate it and look forward to working with you next July/August.