Response From FASTSIGNS® of Roseville, MN
April 04, 2017
Called customer to discuss. Explained that we contract our permitted installs in Roseville, which is why the license is not listed under our name. Regarding the proposed Illuminated signage, I explained that the estimate presented was for budget purposes only. We only do spec design options once a preliminary budget is approved. Due to the logo design, we would have to alter her logo to produce individual channel letters as requested.
Apologized for slower than usual response time during an exceptionally busy time. Double edge sword of a growing business. Two new staff members added this month should help.