Everyone is professional & efficient. Takes no time at all to place an order, turn around time for the order is very quick, product is completed in a few days and ready for pickup. I have the neighborhood graduation banner made here year after year.
The personnel are knowledge and helpful....I know little about sign making but was able to explain what I wanted them to look like and the application. They worked patiently and diligently to produce great options that worked perfectly and looked expert and professional. Cassandra Lowery was my primary contact, and Lisa second. Great help, great signs, I'm very happy with fastsigns
The original quote took longer than expected, the proof validation did not work effectively and when the signs were complete, an email was sent to the wrong person and I had requested a call. A phone number had been given and I had requested a call since we were against a deadline.
They took six months to complete a sign order and then it was wrong. We took them a black hanging sign with white lettering (homes for sale). They were supposed to make another just like it with chains hanging from the original sign holding up a new sign saying "No Solicitation". They never painted the original sign, then finally after 20 calls over 6 months gave us a black sign with gold lettering that was too big and no way to hang it.
I've instructed my HOA board to never use FastSigns again, especially the Roswell GA location. And I will tell our other HOA connects about the poor customer service experience we received.