It took a week for someone to call me back about an estimate I submitted, Bobbie said on the phone that they had questions about my order. Yet they never called to ask me? I had to call them. Then we changed the vinyl type from chrome silver to matte silver. I had to hound them day after day to get estimates. The estimate for matte silver came in, so I went to the store to see the samples and then was told by Joe they would have to buy a roll and then would give me a price. What was the estimate they just sent beforehand? So I left and thought I'll buy my own roll of matte silver and they can use that, so I got another estimate, the price was lower. Then we changed our minds and decided on a frosted glass look, so I got a new estimate. Installation was great, the end result was fine. However, they never called ahead to say when they would be arring, they showed up at 5:00 pm, when we close. Customer service isn't hard, call ahead set an appointment. By the time they told me they would show up Monday or Tuesday, I was just happy the end was in sight. Next time I'll just order online and install myself and save myself $95.00 to put two decals on a door. I provided vector art, I know how cutting vinyl works. The price is the price I get that but don't make me work so hard to give you my money. This was for my place of work and I will not go through the headache next time. I don't know how you could fix this. But I wouldn't recommend FastSigns as a cost-effective solution only a solution if you have no idea what you are doing and you can't find another one.
Friendly, welcoming, and expert staff members in Avon, CT serviced us with outstanding lawn signs and raffle prize signs for our Lauren E. [LAST NAME REMOVED] Memorial Golf Tournament in memory of our daughter. Our charitable foundation was pleased with tte top-notch quality of the products and the much-appreciated speed in which they were produced. Hats off to the amazing new store in Avon, Ct, our hometown. [FIRST NAME REMOVED] and David [LAST NAME REMOVED], Avon, CT