I worked with Randy, he was extremely easy to work with and there was never any confusion. He also got back to me within an hour after I requested a quote or asked a question. The signs we ordered were beautiful and we are proud to display them.
Randy seems flacky, didn't understand clear emails or phone converstations. I should have known there was an issue as he didn't seem to understand in person either and made things more compliated then should have been.