The process in relation to the promises were definitely sub par. Sign was installed to fit a frame that was manufactured by you and the sign was not stretched which left the appearance substandard. In turn causing me to have to pay you to create a border to hide and correct you poor installation, which still looks as though no care or attention was given to the installation process. I picked up multiple screws and washers off the parking lot and sidewalk when installers left. Overall, the time and install was far from timely and the quality of workmanship was well below what should be allowed by a company considering themselves professionals at what they do. I will not look to have a permanent sign created or installed by a his company nor will I recommend the services.
Don and Matthew did an exceptional job with helping us design the perfect sign for our new location for our chiropractic office. They had an unbelievably fast turn around time and went way above and beyond the norm of service standards. They were also fast and clear with communication. I am beyond pleased with these guys and would highly recommend you at least talk to them before you finalize anywhere else.
Took to long to make the banners/signcade and when I received them one of the banners was wrong. Then it took a month to get a replacement. Plus had to send an multiple emails to check on status. On a positive note the staff was very apologetic. I needed some of the other things I got quoted and ordered online, was less expensive and received in a couple of days.
Signs were supposed to be ready in 3 days, went back twice and finally were ready 3 days later. They left part of the date off and told me they would fix them in a couple of hours and call me. No call. Went by and they put red tape across the 10 signs and corrected. The banner was not ready. When I returned the next day they charged me the same price for the signs. I stated that I did not order signs with tape on them. The lady very sarcastic told me they had did a lot for me. I told her I did not make the mistakes. I just wanted what I ordered. Unfortunately I did not have time to wait so I took them as is and paid. This is not the first time I have had issues with the new management.
Always a quality job done at a fair price. You have lettered more than one moving truck for us and we are proud to drive around in the excellent results. Thank you.
President, Crowning Touch Senior Moving Services