FASTSIGNS® of Salem, VA
146 W. 4th Street
Salem, VA 24153-5035
November 21, 2016
As we were working towards getting the sign together, we lost the rep we were working with and had to start over with the information as some was not saved through previous email exchanges.
After being told installation would not be possible due to County permission, we agreed to have the sign printed and ready for installation when we would choose to do so. This would include posts, screws, sleeve covers, and end caps. We did not receive screws with the price we paid but were told what type to buy for ourselves instead.
After agreeing to receive the sign without installation, we were told it would be ready in 5 days. It was not ready for nearly 3 weeks due to Fastsigns delays.
Once we finally received the sign, the printing on it was wrong. When this was pointed out the receptionist and sign designer had a disagreement in the parking lot in front of us as to who was at fault between them. We settled for a decal to cover the mistake. It had taken long enough already to receive the sign. No more delay was desired for this sign, so we accepted it after having enough.
October 21, 2016
High quality good service
October 6, 2016
Friendly staff, answered all my question. Fast turn over. Will be back next time for sure!
September 25, 2016
Brady is great to work with. Very friendly. Made sure the most recent job was done right.
August 29, 2016
Our vinyl is bubbled a bit. I also thought our vinyl will be a front sticking vinyl to be installed inside our business rather than back sticking vinyl that is installed outside. Not sure if this was an option as I wasn't given one when I order the vinyl. Otherwise, relatively easy to work with.
August 22, 2016
Great to work with quality product
August 13, 2016
I have been dealing with FASTSIGNS for years since I started my business. I wouldn't choose any other company for my advertising needs!!!!
[LAST NAME REMOVED] Const.
July 18, 2016
Staff have been great about even working out issues after hours if necessary.
July 14, 2016
Excellent costumer service,and products
July 13, 2016
Fast reasonable prices and service
July 12, 2016
great service, ease of communications, product turned out great!
July 8, 2016
Fast Signs was no where being fast. It took 3 to 4 weeks to get my signs. And I don't think that I received all that I ordered. I won't use Fast Signs anymore.
June 30, 2016
Proofs took forever and then they were totally wrong. It was as if no one listened at our initial meeting. Typesetting was terrible. We are long-time customers so the signs we were having made we're not new to Fastsigns just different wording.A frustrating experience all around.
June 23, 2016
Diligence in getting it right.
Although it took some time for the proper install, I do appreciate the customer service.
May 13, 2016
Quality has been very good. Just a little disappointed on my last order of aluminum signs as they were scratched when we picked them up. But typically, everything has been wonderful!
April 21, 2016
Quick turn around, friendly service.
April 14, 2016
WE had great service and awesome prices!