I bought a tent sign. Within 2 days of use the sign boards fell off. Were only held on by small Velcro strips. Matt said he was going to fix and make it right but still waiting and it has been at least a week. Disappointing:(
When your customer is clearly not satisfied you don't inconvenience them just because you want to save money on your end. Our sign has a dent in it. Paint chips. Some liquid material splatter that dried on it. When we opted to have fixed instead of taking discount offered we were told it would take 8 weeks to fix all the while we are without our sign with no discount offered for the inconvenience. We have spent thousands of dollars w you guys anf promise not another dime.
I'm so grateful for Matt, Nancy and Don and how responsive they have been towards me and HopeTree. This new project to update all of our interior signs is a big deal. And they have been so amazing at making sure we've gotten everything just right. Will definitely be using them for future needs.
An overall excellent job of providing wayfinding signage for Burton's campus. There were some glitches, but management was quick to respond and solve the issues. My staff is very pleased with how everything looks.