I liked the level of customer service and quick turn around. I had many revisions, as the artwork was created from scratch. There were no issues with # of revisions. Fast service to meet my deadline. Friendly staff. Great finished product.
I knew nothing about signs or graphic design. I could not have been more impressed with the super fast and exceptionally professional service I received! The designers are very talented and worked with me to get every last detail correct. This office is far from where I live but they are the best and worth the drive!!
So nice! They came up with a creative solution and when it didn't quite work on the first try they redesigned and fixed it with no additional cost. They are really helpful, nice and great to work with.
Waited two weeks for a sign letter that I was told would take one week. Took it back to my store and the letter was too small to fit over the can. Made a template of the letter and returned to the store for a makeover. Probably will take another week???
I went by there 2 weeks ago to try and get a bid. I called several times to ask about my bid and I'll I kept getting was, we are working on it. We will email it to you when its done.. Its been 3 weeks and have not gotten anything.
Speedy service, willingness to locate the "finishing" (fast framing) i was looking to have applied to the product, even though he wasn't sure if you carried it - he went and procured some so I could have the final product look the way I had envisioned. Friendly, professional service from both Chris and Maria. Great job on the print and mounts, turned out perfectly. Took the time to show and explain substrates so I had the small mounted to foam core and finished with fast frame, and the larger items were mounted to black PVC (3 mil ??). Looks great. We are going through an entire rebranding and marketing campaign with numerous trade shows ahead to promote the new brand, so I hope to be working with your store on more projects!
It's not so much about the products, which we have been very happy with, it's the people. We are in a service industry and are aware how important it is to have positive interpersonal relationships. At Fast Signs, I feel less like a customer and more like a friend. That is so important in any business and we appreciate how fun, personal and yet very professional the staff is!