Matt was simply awesome - start to finish. Communication (phone and email) was great, estimate on point, turnaround lightning fast. Excellent customer service and quality products - we found our sign shop.
The Luca family is very nice, especially Matt is a very good guy. The products are not very good though, since most of the designs are very easy to scratch. Two ways may help avoid this happen again: the first is that products should have been packed well,at least should cover the four corners of each piece with foam-like stuff; the second is to use some better material on the picture layer on top of the Max-metal. I wish Fastsigns can have some after-sale service to help me. Overall, I still like to cooperate more with them in the future.
The service is excellent, including thorough communication. The quality of my recent order was perfect. Delivery was faster than quoted. I couldn't be happier with FASTSIGNS of Schaumburg, and will continue to order printing through that store.
The versatility of the products offered. Also, your customer service is a 10+. The fact that you guys turned this order around, and installed it in under a week was very impressive. It was not only quick, but great quality!!!