They were unable to help at all with what I needed done. They sent several very unprofessional proofs and when I would send changes they wouldn't get them all included and then decided they were going to charge me more for art work.
Renee was very helpful and the customer service was superior! The product was great and the quality of the signs I received surpassed my expectations. The turnaround time from placing the order to picking up was 2 days and that was even with the order needing to be printed at another location due to the size. I will be back and I will recommend to everyone I know who needs these services.
Specifically, I worked with Renee Turtoro - she was extremely helpful and courteous and patient working on a pull-up banner. She responded very quickly to all communication, extremely knowledgeable and courteous. We worked through a few sizing issues (from my end) and the final product was beautiful - Looked even better than I expected. FastSigns lived up to their name and got the job done VERY quickly. Very helpful as I was on a tight schedule to deliver the banner. I was extremely pleased with the whole transaction and the final product. I look forward to doing business with you in the future.
Everything went impressively awesome! Timing for all projects, Cost and final product quality were outstanding. We always need signage and this was the easiest process to date!!!
Thank you Fast signs!!
[FIRST NAME REMOVED]
I asked for a call a couple of times and the rep never called. Only would work with me via email. It was really difficult to get the artwork to work. None of the file types seem to work. We had to downgrade our files several times. Strange to have to do that for a place that prints signs. Why don't you have current programs? It caused me and my designer to do a ton of extra work. Finally, delivery was delayed and not communicated to me proactively. I only found out when I reached out.