Response From FASTSIGNS® of Scranton, PA
February 14, 2017
Dear Mr. Smurl,
Thank you for your time to complete our survey. I am saddened that our team failed you. The vinyl was a custom color and, unfortunately, was backordered which delayed your job. Our team should have notified you. Shame on us for not doing so. Thank you for your input so that we can continue to improve.