There seems to be a disconnect between items purchase in the past and those order now. I would have thought you would have kept better records so orders in the future would be the same size, color and font.
Also, your proofing system does not indicate the size of the lettering, just the layout. We spent a great deal of time trying to get it right and eventually we had to send a sample from the previous year for them to work with.
Very friendly staff and worked to get my product as soon as possible. Even saved me money on an item I was going to purchase separate until staff informed me the item was already included in my purchase and did not need to be purchased separate.
Bret McCoy was Super Helpful! He went above and beyond to ensure I had my job expedited and delivered on time. Communication was exceptional, reassuring me along the way with quick email replies and phone calls. Thank you Bret and Fast Signs for knowing what excellent customer service is and it's importance to customer happiness.