Response From FASTSIGNS® of Springfield, VA
June 08, 2017
As a small business owner in the community, we truly value your business and feedback. Unfortunately, I understand we lost several days in the tight lead time due to revisions to files given poor data quality of the logos being used for your signage. In my review of the situation, I understand the team offered alternative solutions to meet the deadline which were not acceptable to you. Given the opportunity, the team is committed to working hard to achieve your objectives in the future. Again, thank you for the feedback.