The group at St. Charles Printing/Fastsigns take care of their customers and make sure that no errors are ever made. If something might not reproduce correctly, they make sure to bring that to your attention so that it can be fixed before it's made!
Turnaround time in getting material completed could improve. Usually when I check on the status of a job I get "We have been so bottle down". I know that this can happen and I do understand that this is business, but some communication would be good. I know we are not your only customers and things can get crazy. We have used St. Charles Printing for a long time and would like to continue to utilize your services.
This was my first time dealing with St. Charles printing and I couldn't be more pleased with the level of professionalism and customer service I received. Given the opportunity, I would definitely use your company again. And, would definitely recommend to others.