Stephanie (was great and easy to work with) Some of the smaller banner product had to be taken back as all 4 were broken upon receieving order. You guys worked to get them fixed but they only lasted through one event. Just feel if your char8ing 800 dollars for signage that they are quality and last for more than one single event. We needed these signs to be our go to for all of our events. And I needed new signs for replacing the old broken ones and to order a new batch and all of them be broken and break after one use is just dissapointing. Im nit sure if its the vendor banner quality or what. Just want a better end to end experince for the prices you charge. But again my rep was easy and friendly to work with. So that was helpful and nice.