Custom product creation and delivery were very quick. The product quality was high. Product quotes were a little slow (likely due to the custom nature). Increasing the speed of custom quotes would improve the customer experience.
I like that I can call the office anytime and speak to someone who knows about my order.
I also like being able to work with Rich and Conrad in designing my own stuff - and having input right up until the very end to polish it up.
The installers hired have also been terrific.
I am very happy with the work done so far.
We are very happy with Fastsign’s work! They went above and beyond for us to get a rush order printed. They even stayed a little later in the work day so we could pick our order up at the last minute. Exceptional customer service throughout every step of the process! We will definitely be using them for future orders.
Fast Signs is also Quality Signs! Richard and team did 2 smashing high quality
banners for me in just a couple of days....and at a price that slayed the competition.
HIGHLY recommend them.
I am really impressed with FastSigns in Surrey, BC. This is the first time I've dealt with the Company. The 3 people I spoke with during the order process were really friendly, intelligent and creative.
And, they delivered my signage within 48 hours of my first contact with the Company. I'm totally satisfied and would recommend FastSigns in Surrey, BC to anyone looking for prompt and effective service!
Blenz the Canadian Coffee Company Ltd.
We have had two signs installed by your company and both times there was a problem with installation requiring the installer to re-install the sign. The first time he had us assist him with the install (even though we PAID your company for install) and then blamed us for not marking the drilling holes properly. The second time he drilled the holes in the wrong location and then blamed the factory for marking the holes in the wrong location (even though if he would have simply checked the template first, he would have seen they were in the wrong location).
Because of this, we would not recommend your services.