Response From FASTSIGNS® of Tyler, TX
June 11, 2018
We quoted you 4 substrates: Aluminum, Dibond, MDO and 10 Mil Coroplast. You chose based off of price the 10 Mil Coroplast. As previously stated, we do not make signs out of plywood. What you saw in our store the day you picked up your sign is MDO. You were quoted MDO and made the decision to go with the lesser expensive product. Since you said you were not familiar with the substrates, you were also educated on the MDO being a wood product verses the Coroplast being a plastic product. I would have sold you whatever you wanted. You made the choice not us. Had we installed, I feel confident that your sign would not have in your words "basically blown away".
You were asked not to call the store again because of your threats to me and my employees.