FASTSIGNS® of Tyler, TX Googleplus-24 Yelp-24

   725 Reviews
1813 Capital Dr., Ste. 400
Tyler, TX 75701
(903)561-5300
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Recent Reviews:

July 3, 2018
M.R.
TYLER
The Service is great. Service with a smile.
June 11, 2018
C.T.
McDonough
I really wanted to give this fast signs a higher number - I deal with Fast Signs all over the country, this one has been the least congenial to work with. This particular FS, did work with us a little bit, only AFTER getting a 'canned' response about national vs locally owned, which i completely understand and referenced in my email. My project manager talked to the owner and she refused to delivery the store panels back to the store since we were not satisfied with several of the panels. We understand about bubbles, however, since we do work with other Fast Signs, we also know what quality we should expect. If this store wants to learn from other Fast Signs and how to treat customers - Fast Signs 212 in MI is truly exemplary.
Response From FASTSIGNS® of Tyler, TX
June 11, 2018
Cadi, I hate to see that you were dissatisfied, we enjoyed working with you! We feel that we went above and beyond even to the point of price matching and working with you to get your artwork corrected. Just so you know we did not say we would not redeliver the signs. Your project manager said he would send the contractor to pick them up because they had to get installed immediately and we had already tried to deliver that morning. It was his suggestion to send the contractor. I tried to talk with you several times on this day but were unable to connect due to you being in a meeting. As previously stated, we enjoyed working with you and I am sorry that you feel we fell short of your expectations. We wish you the best.
June 10, 2018
L.B.
Whitehouse
Fast friendly
June 8, 2018
J.W.
Rockwall
THE PEOPLE AT THIS STORE ARE VERY RUDE. THE CHEAP SIGN THEY PRINTED FOR OUR COMPANY WAS ON CHEAP PLASTIC INSTEAD OF PLYWOOD LIKE WE REQUESTED. THE SIGN BASICALLY BLEW AWAY. WHEN IT WAS INSTALLED WE AGREED IT WOULD NOT LAST A WEEK. IT LASTED 8 DAYS!! WHEN WE CALLED TO COMPLAIN SHE SAID THERE IS NO WAY AND TOLD WHOEVER INSTALLED IT DIDN'T KNOW WHAT THEY WERE DOING. I INSTALLED THE SIGN MYSELF. WHEN WE PICKED THAT SIGN UP THERE WERE OTHERS IN THE STORE EXACTLY LIKE I WANTED IN THE FIRST PLACE. SHE TOLD ME NEVER COME BACK TO THE STORE EVER AGAIN AND NOT TO EVER CALL THEIR STORE EVER AGAIN. i WILL NEVER STEP FOOT IN HER STORE OR EVER CALL THAT STORE, NOR EVER DO I EVER WANT TO HEAR HER VOICE AGAIN.SHE WAS SCREAMING AT ME ON THE PHONE. I WILL TELL EVERYONE I KNOW ABOUT HOW I WAS TREATED IN THAT STORE. FIVE HUNDRED DOLLARS LATER AND I GET THAT TREATMENT AND NO SIGN!
Response From FASTSIGNS® of Tyler, TX
June 11, 2018
Mr. White, We quoted you 4 substrates: Aluminum, Dibond, MDO and 10 Mil Coroplast. You chose based off of price the 10 Mil Coroplast. As previously stated, we do not make signs out of plywood. What you saw in our store the day you picked up your sign is MDO. You were quoted MDO and made the decision to go with the lesser expensive product. Since you said you were not familiar with the substrates, you were also educated on the MDO being a wood product verses the Coroplast being a plastic product. I would have sold you whatever you wanted. You made the choice not us. Had we installed, I feel confident that your sign would not have in your words "basically blown away". You were asked not to call the store again because of your threats to me and my employees.
June 3, 2018
J.E.
Allen
Prompt and courteous
May 30, 2018
M.D.
Tyler
lower prices
May 25, 2018
Turkan Balkanli
Tyler
We commissioned the FastSigns to refurbish our existing exterior monument sign since the lettering section was damaged. Instead of gluing our old sign, they came up with a new design. When installed, however, we have detected a cutting error on the top part. When complained, they immediately came and filed to align the curve. FastSigns improved our exterior monument sign, created a sharper more sophisticated outlook. They met our expectations in a timely manner
May 19, 2018
James Blaylock
Tyler
I needed a banner for an upcoming book signing. I got exceptional work with only a day to spare. I will definitely be calling on them again in the future. Thank you very much and be blessed
May 18, 2018
G.R.
TYLER
Product is well made Services was very professional, efficient and friendly. Sales associate outstanding, big smile and very helpful and made the transaction easy.
May 14, 2018
T.M.
Tyler
Easy to work with. get the job done on time. Very helpful
May 12, 2018
S.W.
TYLER
the staff was friendly and very accommodating!!! very fast turn around. thank you very much
May 11, 2018
Clint Hobbs
Tyler
Everything
May 9, 2018
L.W.
Tyler
Quick and easy to work with
May 8, 2018
C.C.C.
TYLER
Fast, easy, & painless !! They did a great job & the people are very friendly !!!
April 30, 2018
Brady B
Waxahachie
Your guys and girls did a great job. Dawn was awesome. Took care of me even after I made a mistake. Great people. I would highly recommend them.
April 26, 2018
Bleu Sexton
Lindale
Fast service....just like the name says!! Excellent customer relations....quality product
April 23, 2018
B.D.
ATHENS
Accurate, quick turnaround and professional work.
April 22, 2018
Hugh Champion
Tyler
Y’all are awesome. Both my trucks have turned out PERFECT!!
April 12, 2018
Nancy Murphy
Mineola
Minimal cost for artwork to create retractable signs and three different business cards. Service was fast and efficient from start to finish.
April 1, 2018
Bucky Warren
Tyler
You guys always do a great job! Very personal and the little lady up front is hilarious, really enjoy interacting with her. Great people make a good business that much better