FASTSIGNS® of Tyler, TX Googleplus-24 Yelp-24

   751 Reviews
1813 Capital Dr., Ste. 400
Tyler, TX 75701
(903)561-5300
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Recent Reviews:

September 21, 2018
D.L.
Tyler
Good quality, friendly service
September 17, 2018
T.E.
RUSK
Very knowledgeable and fast
September 13, 2018
J.W.
Tyler
Thanks to everyone! In particular, Brent has been great to work with. Detail oriented, precise and communicates well on the execution of the installation. - [NAME REMOVED], Datamax Inc.
September 11, 2018
J.M.
TYLER
Timely and professional
September 10, 2018
D.W.
TYLER
Fast, professional, good product for competitive price.
August 30, 2018
R.H.
TYLER
Fit and finish was poor, there were several tags on finished edges and uneven cuts.
August 28, 2018
Larry Williams
Texarkana
Good quality. Reasonable pricing.
August 28, 2018
Jill Smith
Tyler
Great, helpful people. Quality product and professional service. Will certainly be back!
August 26, 2018
W.H.
TYLER
Offer ideas in graphics
August 11, 2018
M.B.
Waxahachie
Well made. Lots of choices and great staff. There is one negative. I live 50 miles away and was disappointed you didn’t ship. Thx
August 6, 2018
Tom Saali
TYLER
Great Sign! Great Service!
July 28, 2018
C.R.
Tyler
Everyone was very helpful and patient with helping me fund the right product.
July 27, 2018
Todd Ulsaker
McPherson
Fast and friendly service!
July 23, 2018
W.F.
Whitehouse
Your products are great quality, decently priced and ready when I need them!
July 23, 2018
R.A.
Waco
Kristi was very friendly and professional!
July 16, 2018
Shannon Gasher
HOUSTON
Kristy was extremely helpful and patient with our order. Will order again and highly recommend their services.
July 3, 2018
M.R.
TYLER
The Service is great. Service with a smile.
June 11, 2018
C.T.
McDonough
I really wanted to give this fast signs a higher number - I deal with Fast Signs all over the country, this one has been the least congenial to work with. This particular FS, did work with us a little bit, only AFTER getting a 'canned' response about national vs locally owned, which i completely understand and referenced in my email. My project manager talked to the owner and she refused to delivery the store panels back to the store since we were not satisfied with several of the panels. We understand about bubbles, however, since we do work with other Fast Signs, we also know what quality we should expect. If this store wants to learn from other Fast Signs and how to treat customers - Fast Signs 212 in MI is truly exemplary.
Response From FASTSIGNS® of Tyler, TX
June 11, 2018
Cadi, I hate to see that you were dissatisfied, we enjoyed working with you! We feel that we went above and beyond even to the point of price matching and working with you to get your artwork corrected. Just so you know we did not say we would not redeliver the signs. Your project manager said he would send the contractor to pick them up because they had to get installed immediately and we had already tried to deliver that morning. It was his suggestion to send the contractor. I tried to talk with you several times on this day but were unable to connect due to you being in a meeting. As previously stated, we enjoyed working with you and I am sorry that you feel we fell short of your expectations. We wish you the best.
June 10, 2018
L.B.
Whitehouse
Fast friendly
June 8, 2018
J.W.
Rockwall
THE PEOPLE AT THIS STORE ARE VERY RUDE. THE CHEAP SIGN THEY PRINTED FOR OUR COMPANY WAS ON CHEAP PLASTIC INSTEAD OF PLYWOOD LIKE WE REQUESTED. THE SIGN BASICALLY BLEW AWAY. WHEN IT WAS INSTALLED WE AGREED IT WOULD NOT LAST A WEEK. IT LASTED 8 DAYS!! WHEN WE CALLED TO COMPLAIN SHE SAID THERE IS NO WAY AND TOLD WHOEVER INSTALLED IT DIDN'T KNOW WHAT THEY WERE DOING. I INSTALLED THE SIGN MYSELF. WHEN WE PICKED THAT SIGN UP THERE WERE OTHERS IN THE STORE EXACTLY LIKE I WANTED IN THE FIRST PLACE. SHE TOLD ME NEVER COME BACK TO THE STORE EVER AGAIN AND NOT TO EVER CALL THEIR STORE EVER AGAIN. i WILL NEVER STEP FOOT IN HER STORE OR EVER CALL THAT STORE, NOR EVER DO I EVER WANT TO HEAR HER VOICE AGAIN.SHE WAS SCREAMING AT ME ON THE PHONE. I WILL TELL EVERYONE I KNOW ABOUT HOW I WAS TREATED IN THAT STORE. FIVE HUNDRED DOLLARS LATER AND I GET THAT TREATMENT AND NO SIGN!
Response From FASTSIGNS® of Tyler, TX
June 11, 2018
Mr. White, We quoted you 4 substrates: Aluminum, Dibond, MDO and 10 Mil Coroplast. You chose based off of price the 10 Mil Coroplast. As previously stated, we do not make signs out of plywood. What you saw in our store the day you picked up your sign is MDO. You were quoted MDO and made the decision to go with the lesser expensive product. Since you said you were not familiar with the substrates, you were also educated on the MDO being a wood product verses the Coroplast being a plastic product. I would have sold you whatever you wanted. You made the choice not us. Had we installed, I feel confident that your sign would not have in your words "basically blown away". You were asked not to call the store again because of your threats to me and my employees.