Not necessarily disappointed just had not the best experience on this last project. Does not mean that we will not consider using you in the future. Had a few things I was not happy with. We also were disappointed when offered either a re print of our banner or a 25.00 refund due to a mess up. While the mess up was small, and we certainly felt like it would not be a big deal and want to re print it, we were blessed to be offered 25.00 back on the project. We did not receive that off or refunded but rather off our next project. It feels presumptuous I guess, what if we never have a next project? I guess we just lost the $25.00. It certainly does not feel at all like a refund off due to this error. To a small non profit organization every dollar counts. Again, we do not mean we will never use fast signs again but wanted to give honest feedback. Thank you.