Response From FASTSIGNS® of Vancouver, BC
September 26, 2016
I was very disappointed to see this review and gave the client a call. We spoke at some length. There were crossed wires in emails about the time the signs would be completed, with us planning on mid-morning on the due day and the client planning on first thing. When the client arrived at 8.30am he had to wait 40 minutes for the signs to have double sided tape added, and in our rush we mixed up the tapes needed on several of the signs and caused him extra work on his job site.
I apologized for the bad experience and he seemed understanding. I am hopeful he will try us again.
-- Paul LeBlanc