I believe your pricing is a bit to expensive. I needed a graphic printed with two numbers at 9 inches high on a black background. Cost was $37.00. I was in the need and had no other option at the time. I will shop around next time.
Customer service was good, just the cost for what I needed I believe was too high.
I loved Fran. She was knowledgeable, friendly, motivated and had helpful business suggestions to create a better product for my business. I didn't feel that she was just there taking up space like employees in other places I had visited, but don't want to name. She kept in touch with me, listened to all my requests, and finished my product perfectly and ahead of time. She is a real asset to the company. I felt that I could turn the project over to her, and not worry about the end result...what a relief, as I was then able to work on other deadlines.