Our signs were not delivered within the time frame promised. They were over five weeks late, with no contact from the local vendor to let us know of the delay. Very poor customer service. After he won the bid, we didn't hear from again unless we initiated contact. And I NEVER give negative reviews. Very sad that this didn't work out better as I had to go to bat with our company to give Fast Signs the business. I took a "reputation" black eye over this.
The office staff was very friendly and gave clear & rapid directions on how to submit our art for printing.
Once the art was received, Jessica Rangel provided clear and fast responses via email and telephone. Our changes to our original art were updated immediately and the revised proof was sent to us with lightening speed!
Our signs look excellent and are far superior to the original version that we created. We will definitely return to FastSigns with our future business.
Quality. Fast Turn Around Time. Excellent Customer Service.
You are doing it right! Thank you!
From all of us here at Rogers Pharmacies and Rogers Home Medical, We would like to let you know that your staff is very helpful every time we come in and we will continue to do business with you in the future!
The signs I received were great, however timelines given to me initially were not met causing me to be late for a project at work. There wasn't great communication between the company and myself and I had to check in multiple times just to get the signs. In the end they delivered the signs, which was very kind of them. Just still very late.