FASTSIGNS® of Waco, TX Googleplus-24 Yelp-24

   486 Reviews
5184 West Waco Dr
Waco, TX 76710
(254)751-7446
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Recent Reviews:

September 23, 2016
K.R.
Waco
The office is disorganized and we had to continually follow up with them to get quotes, proofs or schedule installation. It was like begging them to take our money/business. Last I checked, it's suppose to be the other way around in the customer service department. We had issues with all the vehicle signage installations, but were under a time crunch and accepted sub-par work. Lettering was crooked and/or not the same layout that was originally on the approved proof. When confronted with issues, the team tried to fix the issue of missing info but our company didn't have any more time to wait on them. One time after having our truck all day (dropped off at 8 am), our supervisor was called after 5 pm and told the installer did such a bad job they were going to have to remove it all. Upon picking up the truck, he realized the truck had scratches on both front doors (driver's and passenger's side) which the passenger's side had paint pen applied (looked like they were trying to hide their mistake). When confronted about the scratches, the team DENIED it was them and their EXCUSE was, "We don't even have paint pens here." I'm sorry but a brand new truck doesn't randomly show up with scratches and evidence of covering it up when it's only had ONE driver and had just been at their FASTSIGNS location. We will be taking any and all of our business elsewhere from now on.
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September 23, 2016
C.H.
Trophy Club
Nice people, but the process took too long. I had to call the franchise multiple times for updates, and always had promises for a return phone call. Never did. I had to follow-up 5-6 times rather than them following up with me.
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September 16, 2016
G.F.
Waco
Fastsigns Waco is my vendor for my franchise company doing probably 10 or more vehicles a month. We are very happy with their prompt service and professionalism. They have been a great vendor partner, highly recommend. [NAME REMOVED] Restoration 1 CEO
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September 3, 2016
R.S.
Crawford
Fast Signs is my definitive "go to" sign company for all of our interior and exterior signage needs. They're good at iunderstanding our signage program. I've found them to be very reliable, professional and as fast as possible in meeting our installation deadlines.
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September 3, 2016
M.M.
Waco
We have used fast signs for many projects... They stand behind their beautiful work!
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August 25, 2016
D.F.
Tomball
All services were provided as expected
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August 22, 2016
J.H.
Waco
Production was slow, communication was lacking, delivery statements were not followed up on or completed. We had to repeatedly follow up on several orders.
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August 22, 2016
N.T.
Waco
Fast and reliable. Everyone there is always willing to help in a pinch and get things done, especially in a rush!
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August 1, 2016
S.D.
Waco
Reasonable price for quality work.
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August 1, 2016
Larry Thompson
Marlin
EFFICIENT, COST EFFECTIVE, GOOD VALUE, RAPID WITH EXCELLENT PROOF COMMUNICATIONS
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July 24, 2016
David Weaver
Waco
I spoke with John who handled my order quickly and completed my order in 2 days. My charge was less than anticipated so I will definitely return and recommend others to FastSigns.
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July 23, 2016
L.B.
Elm Mottt
More communication
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July 22, 2016
Chad Satcher
Mt. Calm
The quality was far beyond our imagination, and they signs were perfect.
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July 18, 2016
M.C.
Clifton
Quality. Speed. Reliability.
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July 18, 2016
K.P.
Waco
Service on name tags was difficult and took weeks. After this occurred on the first order we gave FastSigns a second chance with similar or worse results. Ellen refunded the money. I am grateful for that, but it is not likely we will use the service again.
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July 15, 2016
C.K.
Waco
Better communication to meet deadlines
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July 12, 2016
C.K.
Woodway
I brought my sign in the first part of May. Was told it would be ready the 1st of June. I went in to pick it up on the 9th and it was not ready. I do appreciate that it was delivered to the church rather than me having to go back again to pick it up.
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July 12, 2016
B.H.
valley
The work was good and done on time
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July 11, 2016
B.M.
Alpharetta
Ellen was polite and easy to work with.
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July 9, 2016
P.G.
Waco
Fast, Helpful, and Awesome Customer service and Products
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