I ordered 35 small signs for the boys & girls club charity golf event. this is the 2nd or 3rd year I've used Fastsigns. Took a old sign in there to show Ashontae what I wanted....the exact same sign, with just news names of sponsors. She said she understood and would send me a proof before printing.
I got the proof and approved it. Noticed that it was only the names, without the wording" Boys & Girls Club of Falls County , Hole sponsored by....
I wrongly assumed that the proof was to verify the spelling of the new names that would go on the layout of the old sign design. Picked them up late Friday and had to accept them because sponsors expected to see the ads displayed. Very disappointed in myself and FASTSIGNS for not communicating more effectively.
We used Digitec Signs with Rhonda for years, but since her retirement we have found the perfect replacement in you guys. Prices are good, turn around times are accurate and you do beautiful work, thanks! Kathy from CORD