The last Fast Signs that went out of business showed me the great name this company is. This one is the POOREST. It has taken 3 weeks and still not accomplished success to provide what I requested. I have moe to say give me a call. [FIRST NAME REMOVED] [PHONE NUMBER REMOVED]
We were transferred to this location when the Mid Town location closed. It appears there are serious issues going because first the transition person left the company right after transition (which happened sooner than stated), then we were referred to Peter and now he's gone. I sent two emails over a week ago on jobs that were not completed correctly and did not receive any response. I made calls on Friday and still don't have an update. Apparently you don't even have a record of job details to correct. This is unacceptable. Have someone competent, that will be able to survive at this company for a longer term, resolve these issues. [NAME REMOVED] [PHONE NUMBER REMOVED]
I sent a picture of what we wanted on our trucks and the pdf of our logo to make set up easier. When our employees went to have the signs installed, all that was ready was the company logo, they didn't include our phone number which was included in the picture of what we wanted. Also, the phone number is different colors on the different trucks. They said they did that as one truck is darker and they felt it stood out better. We were offered to come back in and you would correct. Quite honestly, we don't have time to come back in and get this corrected. You could have offered a discount or something. I just don't like the way the whole situation was handled.