FASTSIGNS® of West Broad - Glen Allen, VA Googleplus-24

   655 Reviews
10869 W Broad St
Richmond, VA 23060
(804)270-7446
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Recent Reviews:

August 7, 2017
C.B.
Glen Allen
Took Multiple times to have signs corrected, was not notified when they were available. Also feel like the signs I purchased was extremely overpriced.
August 4, 2017
K.B.
Richmond
IT WAS SO EASY TO DEAL WITH THE COMPANY. THE SERVICE WAS EXCELLENT AND THE QUALITY OF THE PRODUCT WAS EXCELLENT. IT WAS A DELIGHTFUL EXPERIENCE.
July 24, 2017
J.S.
Richmond
Excellent customer service, top quality work, responsive to emails, just an all around great vendor to work with our needs for the various associations I manage.
July 24, 2017
J.R.
Richmond
Fast, Prompt and together!
July 24, 2017
K.S.
Henrico
I enjoyed working with the staff at Fast Signs and would recommend their services to others!
July 9, 2017
L.I.
Richmond
Good product, quick turnaround, reasonable prices.
June 17, 2017
N.T.
New Kent
We made 7 trips out to the locations and you made 4 or 5 signs and never did get it done correctly or well
June 12, 2017
M.D.
Richmond
We were very happy with the service we received and how quickly the staff was able to complete our request.
June 5, 2017
E.K.
Richmond
The last Fast Signs that went out of business showed me the great name this company is. This one is the POOREST. It has taken 3 weeks and still not accomplished success to provide what I requested. I have moe to say give me a call. [FIRST NAME REMOVED] [PHONE NUMBER REMOVED]
June 5, 2017
J.T.
Richmond
Little pricey compared to online :-) Quality of the signs is great and customer service is great too.
June 3, 2017
G.G.
Richmond
We were transferred to this location when the Mid Town location closed. It appears there are serious issues going because first the transition person left the company right after transition (which happened sooner than stated), then we were referred to Peter and now he's gone. I sent two emails over a week ago on jobs that were not completed correctly and did not receive any response. I made calls on Friday and still don't have an update. Apparently you don't even have a record of job details to correct. This is unacceptable. Have someone competent, that will be able to survive at this company for a longer term, resolve these issues. [NAME REMOVED] [PHONE NUMBER REMOVED]
June 3, 2017
D.W.
Richmond
I like the direct contact and being kept posted on progress of getting job done. Doyglas
May 30, 2017
S.W.
Mechancsville
I enjoyed the relationship with the people who had the signs produced and the signs were very professional looking.
May 30, 2017
M.B.
Richmond
Chris Mortimer was very professional and provided great customer service! Very prompt.
May 24, 2017
A.G.
Midlothian
Lauren was great to work with and make the entire process a breeze!
May 12, 2017
C.C.
Glen allen
Very fast & good service.
May 8, 2017
A.M.G.
Richmond
Good quality and quick turn-around. [FIRST NAME REMOVED]
May 6, 2017
E.W.
Richmond
Chris Mortimer was great to work with! My project was complete in a timely manner and we were very satisfied with our MSR Max. I will definitely be using FASTSIGNS again for my company needs.
May 2, 2017
C.H.
Troy
I sent a picture of what we wanted on our trucks and the pdf of our logo to make set up easier. When our employees went to have the signs installed, all that was ready was the company logo, they didn't include our phone number which was included in the picture of what we wanted. Also, the phone number is different colors on the different trucks. They said they did that as one truck is darker and they felt it stood out better. We were offered to come back in and you would correct. Quite honestly, we don't have time to come back in and get this corrected. You could have offered a discount or something. I just don't like the way the whole situation was handled.
May 2, 2017
M.S.
Richmond
Fast Response!!!