The length of time it takes to receive your designs so the signs can be ordered. I submitted so signs I needed to be made a month ago and I still haven't seen the designs or heard from anyone regarding the signs. My entire company uses the location so I thought the follow up process would be better than this.
I needed 30 signs of various sizes & materials quickly and Chris Amalfitano was very professional about the situation we were in. Chris and FASTSIGNS were able to meet our needs for our project on time.
I sent Scott and the team a printing project and not only did they meet my deadline, they took time to add graphics and really upgrade the appearance. The team did an amazing job and were great to work with.
Although I loved how the signs ended up, the process of proofing is cumbersome through the software and makes one feel like they are in a line talking to software instead of the designer.
Also, I thought I gave pretty specific direction with regard to edits regarding credits and a spreadsheet with correct names. However, we went a few rounds on the relationship size of credits and two names were spelled wrong on two different signs, in addition to one quantity not being correct. Why not cut and paste from my spreadsheet to avoid spelling mistakes or make sure the customer proofs all the names? I know we were in a rush, but giving out signs that are spelled wrong is embarrassing for me and takes longer to correct, when it was not my mistake. I should have proofed all of them or you all should have.
Thanks. In the end everyone loves them. I'm just hoping to help your process.