We had a fairly simple order of 2 sets of business cards. We provided artwork and prepaid online and got an immediate email saying they would get right on it. I thought Great!
Days turned into weeks with no proof until I made several follow-up attempts. They then sent a proof for only the front of the card. When I questioned it they did not have the artwork for the back even though they were sent in the same file, so I provided the artwork again.
Two more weeks and no information no proof to approve so I follow-up again and am assured it will be there that day. 3-4 days later I did get a proof and approved it within minutes of receipt. Scott thanked me and said he would put a rush on the order. I said no need for a rush, just make the quality good.
Two week later still no cards until I again followed up and finally received them about 75 days after starting the order.
You would have gotten less than 5 except the print quality was fairly good,
Scott is extremely professional and was always willing to go the extra mile to ensure that my order was exactly what we wanted it to be. Thankful to have met him and will always be doing business in the future with him