The product was great and we appreciated the fact that you did two jobs for us last minute.
However, your representative, Sue, was very reproachful in her treatment of us.
If there is a problem and you are unable to fulfill a last minute request, you should say so. The customer should not be rebuked for making the request, nor should the representative try to educate the customer on life choices. This was completely inappropriate.
On a positive note, all of our dealings with Shannon and Andrew have been very pleasant and professional.
Sue Flemming is awesome. She is a true professional providing the best customer focused service imagined. The turn-around time was FAST and met our short window of opportunity.. Your design team did an excellent job and we have recieved many compliments on the signs.
I enjoy working with Sue who always makes the process smooth. She is very informative and patiently answers all questions and concerns. I know that whatever I need, it is in good hands. She delivers a beautifully finished product in the time-frame requested. I highly recommend FastSigns for their products and services.