The sign I purchased was over $300 it didn't come with hardware to put it together and the painted posts paint peeled off before it was even put in the ground. For a sign that's so expensive I expect it to have all the nessesary hardware and the paint to last.
Well, to be honest, it was not a very easy process. Extremely difficult to communicate with and get questions answered. No one is responsive on the online portal and customer service was poor. I would say communication via email and online portal needs to be worked on. The lack of response creates a need to communicate via telephone, but then conversations are not able to be documented and referred to later. Our proof and invoices were changed multiple times and it was just unnecessarily confusing. We're disappointed because we expected more from a company whose name is FastSigns.
if you (FastSigns (corporate)) really want to "win" against the competition - send your corporate staff to the Willow Grove location ... and "take notes" from everybody. They are all truly interested in the complete satisfaction of the customer. I one had a few vendors for various "print needs" - all (printing) will be brought to FastSigns Willow Grove - A/B