We had a glitch regarding numbering size. The way we understood the estimate, and our email communications, numbers were to be 1.5" high each X approximately 0.75" wide each. 2-digit numbers would be 3" high (combined) X approximately 0.75" wide.
Each letter that was created and installed was 3" high X approximately 0.75" wide. It appears that the way the estimate was written up could have contributed to the misunderstanding.
Since it was impractical/impossible to re-do the job without causing damage to surfaces, we accepted it as-is.
More clarity would be beneficial for future orders.
FastSigns did a great job on getting our request completed in a timely fashion and was always punctual and professional with their responses! Central Veterinary Services would definitely recommend FastSigns to others!
Well, first of all the call I spent the time with that person who picked up that call was very patience and helpfull then after that they gave me a very quick quote just to start with and after that I continue to have them to help me. From then on everything went quite smoothly and they delivered whatever that they promissed therefore I think that is the way it should be for dealing with any cases or any projects. So the whole time I was dealing with was Doug Hudson. He was very friendly and helpfull, Thank you for your time.
Responses to quote requests and questions were prompt. Doug was great to deal with from the start. The inserts for our A-Frames were initially printed slightly wrong, and they didn't hesitate to reprint them right then and there.