Deliver when you say you can deliver. I was told if I approved the "proofs" by Thursday, Sept 22, the signs would be ready for pick up by Friday, September 30th. This was not the case. In fact, it was a full 3 working days later before they were ready. As these signs were scehduled to be installed out of town the weekend of October 1st, we missed our deadline. With the next weekend being Thanksgiving, the install date was pushed back again to October 15th - a full two weeks later than desired.
On the up side, the signs do look great.
I gave a project to Fastsigns with a very short lead time, and very little project direction. They provided me with an excellent finished product, and delivered it before the promised delivery date. An excellent company to deal with, I would highly recommend their products and services!