FASTSIGNS® of Worcester, MA Googleplus-24 Yelp-24

   199 Reviews
120 Stafford St.
Worcester, MA 1603
(508)841-5800
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Recent Reviews:

May 7, 2018
D.V.
Shrewsbury
We really like the look of our application on our sales vehicle.
April 27, 2018
W.H.
Worcester
Very bad customer service. Once you give advance, they don't care about you. Owner of the store is so rude, she does not know how to give respect. Very bad experience and it was very painful to work with them. She lies on everything.
Response From FASTSIGNS® of Worcester, MA
April 27, 2018
Hi Vick, It is always our goal to provide a good customer experience along with terrific sign products. I am truly sorry you had a negative experience working with us. We care very much about customer satisfaction. While the end result was a sign you were very happy with, we did have some miscommunication which delayed your project and caused you frustration. Our policy requires written authorization whenever a change in pricing is made and when you did not provide it your project was delayed. I'm sorry we did not explain that more thoroughly and follow up more quickly. Your comments neglect to mention that we provided a substantial discount on your sign pricing, something we rarely do. Again, I am sorry for the negative experience. Best Regards, Denise Carr, Owner
April 16, 2018
R.L.
Charlton
The banner was perfect, but I don't care for the No Refund policy. I would understand if you had started the manufacturing process, but if no materials have been used, at least a partial refund should be possible. No refund once the artwork is accepted would be fine.
March 26, 2018
A.E.
Worcester
Personal and efficient service.
March 23, 2018
M.A.
Westborough
Quick and painless.
March 16, 2018
L.R.
Worcester
Very Professional and on point.will recomend fastsigns to anyone.will do business again.
March 10, 2018
V.W.
Worcester
Everything!!!! Fast, courteous, very creative. I cannot wait to need something else for their services again!!!!
February 6, 2018
M.B.
Worcester
It is very clear... durable....and very easy to read from a distance....could not be more than satisfied.....thanks
January 30, 2018
S.H.
Raleigh
The staff were wonderful to work with - very accommodating!
January 23, 2018
P.T.
Worcester
Brian knows his stuff, he was confident I would like the signs he would create, they are very visible, from a good distance too. you cant tell they're magnetic, it looks like the truck had that design lettered on by hand, they look GREAT.......thanks Brian
January 1, 2018
C.M.
West Boylston
Such wonderful customer service. I needed it fast and got it even quicker!!! Thank you!
December 19, 2017
C.J.
None
Very friendly service and the signs were great!
December 18, 2017
R.S.
Westborough
Great support with designs and prompt response
December 11, 2017
M.G.
Spencer
It is a good job now that the sign is up and done. Looks good. All was fine except having to pursue you to complete it.
November 21, 2017
C.A.
Shrewsbury
Friendly staff and very nice products
November 13, 2017
S.S.
Needham
Always willing and excellent work.
October 28, 2017
A.P.
Worcester
Nice job looking nice
October 23, 2017
Y.D.
Worcester
Prompt service. Easy on line process. Denise and Syd were great. Order was provided quickly.
October 22, 2017
B.H.
Spencer
Top quality product and professional service. We are a small business owner and were treated as if we were their biggest customer. They listened carefully to our concept, wording and layout and produced exactly what we were hoping for only better. They spent a lot of effort to assure every thing is laid out as we wished and spelled correctly. Their fast service was a plus. This advertising is a one time purchase for us so dealing directly with the vendor was more important than saving a few dollars for an unknown product on line. [FIRST NAME REMOVED] & Nancy Herholz Kurdzenway Christmas Trees
October 21, 2017
L.K.
Ashland
When I called for repair or replacing my store sign, your schedule of availability was very reasonable. Also the ladies in your office helped me with kind answers and made me feel cared for. The engineer and the artist came Up with winning idea. My site board looks great. I thank you for your great service