Walkers are professional and care deeply about our dogs unlike other service providers that care more about making sure their walkers aren't too stressed in the DC weather and put the care of your pet a distant secondary concern.
Requesting service is very easy and there is a quick response so I know the service is booked. I like that I have the same sitter. She is excellent and my cats enjoy her visits. I like the pictures that I get and the note on how the cats are doing. I know that everything is taken care of. It takes the stress of being away, although I still feel guilty :-). I have referred people to your service as I am quite impressed with the services.
I reached out to Fetch! initially to find a sitter for our elderly dog. Fetch staff called me back personally , asked what I was looking for and wanted to help. They were able to pair my dog with a wonderful sitter, Coleen N. Not only were we able to attend our daughter’s wedding, we did not have to worry about our dog. We got updates and pics throughout the day! We have a very anxious elderly German Shorthaired Pointer who does not do well with boarding. Coleen understood our problem and reassured us that she had cared for many dogs with similar circumstances. I would highly recommend this pet service. They truly give personalized service!
Ease of sign up - both to open an account and to schedule walks.
Quality of dog walking; always arrives within the time frame, uses information provided to assure a good walk/care.
Communication - if there is an issue or question I have, it's answered quickly.
Mike has been really awesome with my cats. I appreciate how attentive and thoughtful he was with dealing with my lesser friendly cat. He also made sure that my feral friends were fed.
Consistency of having the same person come each visit. Understand staff turnover is out of your control but this is what makes this service worth it for our cat.
The pet sitter kept my pets happy, well-fed, and healthy. Litter boxes looked great, and everything went smoothly. I've already recommended Fetch to a friend!
We have the same person watching our cats every time we go away. They know our house, and our routines. My neighbors have reported that our cat sitter shows up on time and always stays for the expected time. We have been very happy with the service.
Our cat care person is reliable, responsive, thorough, and loving towards our cats. I appreciate FetchCare's logging system, in which we can see photos every day with a description of the cats' behavior. What a great way to let us relax while we are away!