I was really impressed with the level of communication I received while interacting with Fetch! From the moment I created my account to the journals sent by my pet care associate, I was always updated on the process and the services being provided. This level of communication put my mind at ease, especially the visit journals when the pet associate visited my cats. The brief summary and photos were great! It was nice to get to see my cats were receiving much needed attention while I was away!
I appreciate Ronit and the journal entries - so sweet. The daily report and pictures are reassuring. Also, bringing in the mail and packages, checking on the plants - all so important when we're out of town.
Carly was wonderful, I could tell our cat liked her because she would come out and have her picture taken. I appreciate them checking on the house, mail and all those little things you need when you are away. The scheduling, service and reassurance is all excellent.
Fetch has bent over backwards to accommodate me and my pets over the last 5+ years (including pet sitting for a single pet fish for 2 weeks). They are super responsive, and I’ve never had a service request declined. Their sitters also stay with them for years, which tells me that they treat them right.
Hi — Matt Lasek is the best, and took excellent care of my cat over the weekend. His daily messages/diary entries about the cat's attitude and well being were kind, welcome, and quite funny. I'm really grateful to Matt for being such a sweetheart with this cat. Again: he's the best!