Fetch! Pet Care Facebook-24 Twitter-24 Googleplus-24 Yelp-24

   606 Reviews

Washington & Northern VA,
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Recent Reviews:

April 30, 2016
Prompt response to requests. Availability and back up coverage when needed. Obvious love of dogs among dog walkers/sitters. Professionalism in all interactions. Flexibility in having dog walkers/sitters meet me and my dog before providing service for first time. Just all around great and gives me complete reassurance that my dog is in great hands when I'm at work or away!!
April 29, 2016
Price point is a bit high. Could be an option for visit shorter than 30 minutes.
April 28, 2016
Timeliness, our sitter is educated about dogs and puppy behaviors. She treats our baby like her own and she always sends me updates.
April 27, 2016
Attentive, professional, and responsive
April 24, 2016
Sitter committed to visit one day but forgot she had another commitment at the same time, delaying her visit a bit. Not a big deal but some room for improvement in scheduling.
April 24, 2016
Joan does a great job. Convenience in scheduling
April 24, 2016
Sarah Wear
Maria is great with my animals
April 23, 2016
The quickness of your answer.
April 22, 2016
Prompt service scheduling and great customer service!
April 19, 2016
I like the ease of booking, and the online communication. I very much appreciate the open and free communication (email, text) allowed between client and petsitter.
April 18, 2016
Alyse Norville
Maria [LAST NAME REMOVED] is the best sitter I could ask for! My pup loves her, too.
April 18, 2016
Chelsea Ferrer
It is so easy to schedule a pet sitting - send and e-mail and voila! Payment is always processed in a timely manner and not until after the pet sitting service is completed. I am SO happy that we switched pet sitting services - Fetch! makes everything simple. The best part about Fetch! is the pet sitter, Julie. She is AMAZING. I feel completely comfortable every time I go out of town because I know my cats are in the best of hands. She genuinely cares about them!
April 18, 2016
Easy to book and Veronica is wonderful! Thanks!
April 15, 2016
Melissa Beardsley
Very easy to book, Stephanie did an incredible job. No complaints!
April 13, 2016
Rosemary Walker
Personal attention to my cat and the great pictures fromSharon.
April 11, 2016
Robin was great. Thank you.
April 9, 2016
I am very happy with my first experience as a Fetch! client! Our sitter Maria was wonderful with our cat while we were on vacation for a week. We really appreciated the care & attention she gave our cat, and the daily updates she sent us. This is the first time we've used a professional pet sitter for our first cat. Having met Maria prior to our vacation for a consultation, we knew our cat would be in good hands. Setting up the service was straightforward and quick. Overall a very positive experience. Would not hesitate to use Fetch! Pet Care in the future.
April 8, 2016
I had backup sitter this week
April 6, 2016
We liked that our dogs were able to stay in our home and maintain their routine. It was also nice to have an almost overnight service that let the dogs have max sitter time without needing someone to stay in our home overnight.
April 6, 2016
I think it's extremely disrespectful to charge for the consultation, if you do not use the service. The point of a consultation is to make sure that it fits the needs of the client and the dog. There should not a fee if Fetch! and its walkers are not up to par with customer and they do not book.
Response From Fetch! Pet Care
April 06, 2016
Thank you for your feedback! Client consultations are always complimentary with confirmed service. We ask our prospective clients to do their due diligence on pricing, reputation and make a decision so we can then match the client with one of our walkers. All of this was done for you. Our terms of service were also provided in advance which outlined this policy. In this instance we wrote to check on the reasons the service was canceled and were told it was due to finding a package that was a better fit. The $20 fee covers the payroll time as well as the administrative time it took to set up the client.