Lisa is amazing. We could not be happier with the care she takes with our Ruffy.
However, is there anyway that we could limit the number of emails sent per walk. I get 2 emails to confirm the appointment and then I also get 1 to say my CC will be charged, and then another one to say that it has been charged. Often then I also get an email requesting feedback. That means that per walk, I am getting 5 emails!
It is definitely a testament to have much we love Lisa that we only find the 5 emails a minor inconvenience.
Daniela, who we use for both catsitting and dogwalking, is an absolute doll. I love getting photos from her while she's visiting with our cat and/or dog. I also enjoy how quick and easy it is to set-up pet care services.
I loved that I was able to bring my dog to Sarah's house a few days before dropping him off. When I did drop him off, he was already familiar with the environment and I was more comfortable not leaving him with a total stranger. The daily updates helped ease my guilt at leaving him behind!
Very reliable in terms of setting up the appointment and knowing that your assigned pet sitter will show up on the scheduled days. Our pet sitter is great with our dog and cat and staying at home significantly reduces their anxiety while we're away.
Anytime we have to book a walk, whether it's the next morning or holiday, the customer service is always fantastic! Our personal walker, Katie, is easily the best walker we've ever had. Our dog can be a bit difficult with new people, but Mugsy took to her immediately and we noticed a much happier pup when we come home compared to previous companies. I love Fetch!
We really appreciated the professionalism and the care that Julie provided. We felt happy and relaxed knowing our cats were happy and safe back at home. We especially loved getting daily updates and pictures! We would definitely pick fetch! again.