Paula is amazing! She takes such great care of our fur baby. I love that Fetch! strives for consistency with walkers, but when a sub is needed, they take the time to come meet us ahead of time, allowing our pup to get to know them, allowing us to feel comfortable with them and get to know the typical quirks and habits of our girl. We have never had a bad experience with any of the walkers and will happily recommend them to anyone!
I really love using this service and I'd definitely recommend it to others. The portal and the system for booking pet care is a great fit for us.
At the end of the day, it all comes down to the quality of the sitters. I'm really lucky because we love love love our cat sitter. We trust her entirely and feel like she does a great job looking after our cats when we're away for a few days.
The only thing I could think to improve would be developing different kinds of services or making the current offerings slightly more flexible.
We still haven't figured out exactly how to best care for our cats when we go on our summer vacation, which is typically 10-12 days. We've boarded our one cat in the past, but it's much nicer if we can let her stay in her own home.
Daily visits might be good enough for 12 days, but ideally we could have someone feed the cats twice a day instead of letting them free feed. (But it really adds up if you start booking two visits/day.)
On the other hand, we had someone stay overnight last summer, which felt like overkill. It also wasn't our normal sitter and we didn't get any photos to confirm that our pets were doing okay, which made me a little anxious.
If there was a plan somewhere in between a daily check-in and overnight stays, that'd be really useful. (But honestly I'm really thankful for Fetch. This idea was genuinely the only thing I could think of that might improve my petcare situation.)
I was very impressed by the professionalism and the quality of care that my kitties received! This was my first time using Fetch! and I was not expecting such a thorough consultation, nor was I expecting visit updates and pictures. Overall, I am extremely pleased and will 100% be using Fetch! again.
Matthew Lasek is simply the best! He has gotten my very shy and skittish cat to be social and even affectionate with him. It is such a weight off to know that my little guy is well taken care of whenever I'm out of town. Thank you!