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   1429 Reviews

Washington & Northern VA,
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Recent Reviews:

June 24, 2018
Ruth Townsend
great care for my cats--as well as my plants! Also good daily communication. Willing to do the extras . . .
June 24, 2018
Jordan Bryant
We've received top quality care from Justine and also have loved the email updates.
June 22, 2018
Gillian Turner
reliability!!!!! (and love of animals)
June 20, 2018
Sitters communication about key-exchange was poor. We spoke on the phone about arranging a key exchange and I said I’d follow up later to confirm when I could come over. She texted me back to drop off the key at her apt which I believed was Pentagon row. However when I tried to drop it off, the desk was not open. Later I found she lives across from Pentagon Row apts. No address was ever given and the instructions were vague. I’m glad I didn’t leave the keys at the wrong address. Then I had to scramble to get a friend to leave them at my own front desk for next morning, since my front desk was already closed and my flight was in the middle of the night. Not what I wanted to be doing the evening before my trip. However her time spent with the cats was as expected and she seemed to deliver the service requested to the fullest. I appreciated that she removed the soiled litter from the apartment, and she swept the litter off the floor. Thanks.
June 18, 2018
From start to finish the service provided was excellent. I began the process with Andy in the office. He then connected us with a provider who we would work with to feed our two cats while we were away on vacation. Michelle was the provider who cared for our cats while we were away. She was great, we met her for the free 30 minute consultation to show her the kitties, their supplies and where it’s all kept. We gave her the keys and left for vacation and that was it. We received an email daily with updates on the Cats and even pictures. I would use again and would recommend to friends and family!
June 18, 2018
I like the daily pet notes/ details which are sent and photos when available. My cats tend to hide when I am not home.
June 17, 2018
I felt comfortable leaving my cat for the weekend, knowing that Vanessa was going to be checking on him! It was great receiving notifications after the visits were completed, along with the pictures.
June 12, 2018
Fetch is easy to use, I send emails with the dates of service and get quick, thorough responses. As well, I like the regular, good communication from the pet=sitters while they're with the Wonder Dog.
June 11, 2018
We came home to discover that our petsitter did not refill our cats' water bowls. They were bone dry. I can't help but wonder how many days they went without water. That, in addition to the petsitter forgetting about the first PM visit, has irreparably destroyed our confidence in Fetch and the petsitter. I was shocked that there is no contingency plans for a situation as that. There is no way to make this better. I would like to have our house key returned immediately and any future appointments canceled.
June 10, 2018
Reliable and easy to book
June 9, 2018
I love the bi-daily photos, and detailed emails on how the kitties are doing. Alan was very nice to even text me regularly to keep me updated on the kitties.
June 8, 2018
Rebecca Schmidt
We love Krystian-Nathan and the personalized attention he gives our pets.
June 7, 2018
Thomas Beach
Able to handle several last-minute requests very efficiently
June 4, 2018
Reliable, honest, friendly, competent
June 4, 2018
Prompt and flexible. Very good experience w our sitter. Last minute holiday weekend plans and Fetch was able to help. Will definitely use them again and would highly recommend to friends and family.
June 3, 2018
Tony Dutra
Excellent service, as usual.
June 2, 2018
Played with my cat
June 2, 2018
Randy Dalrymple
Very personalized and dependable. The daily updates were great!
June 1, 2018
Excellent customer service, prompt response times, and best of all, my dog gets long walks from a wonderful and attentive caretaker!
June 1, 2018
Alan, our pet care person, is amazing. Very caring! I trust him even though we just started using Fetch.