April 29, 2016
Reliability mostly. It's very important to know that my animals will be well cared for when I'm away and even for the services I request while I'm at home. It's also important to know that I can the person who has my keys and knows that I am out of town.
April 29, 2016
Although I told Raymond he did not have to email me twice daily about the cats he emailed with pictures and let me know that everything was going well. He did a fabulous job...even taking care of my carnivorous plants. I left a long list of how to feed them, medicine for one cat, treats, etc., and he took care of all of it. I cannot say enough about the wonderful care my cats got!
April 16, 2016
Ray and other sitters are always great on communication and very trustworthy.
April 15, 2016
Daily updates and trustworthy staff!
April 3, 2016
Just the peace of mind that my cat was taken care of and I could really enjoy my vacation
April 1, 2016
Chip is our dog walker and he is the best. He is kind and knows a lot about animals and we are lucky to have him!
March 30, 2016
Email updates, good service
March 14, 2016
Chip was great, communicated to me each time he visited made me feel better about leaving my guy while I was away
March 14, 2016
Gabriela is amazing! She emailed me photos/videos each day with updates, that made me feel so much more comfortable about being away. I came back to a happy cat and a clean apartment, with a hand written note from Gabriela to top it off. This is the third cat sitter I've tried in New York and I'm happy to say I will gladly use her and the company in the future!
March 13, 2016
I specifically liked dealing with Theresa as she was very customer friendly, patient, and took her time to listen and reassured me that a suitable sitter would be found. I'm very happy that Fetch was able to respond and to find a great and responsible cat sitter in a timely fashion. The cat sitter was sweet, respectful, responsible, reliable and very flexible. Her communication with me was great and constant so that put me at ease. She also went the extra mile with my pets regarding their difficult diets, playing with them, and also cleaning up around my apartment so I didn't come home to any mess.
March 7, 2016
Efficient your pet care people seem to like animals and thet give me daily updates on care while I am away
February 29, 2016
I am very pleased with the service I received from Fetch. Derek was great and provided me updates daily of his visits to my cat. Very happy with the service.
February 25, 2016
Screen caretakers more thoroughly for experience with different types of animals; our pet was sick upon our return, in part because our caretaker did not recognize the signs of severe illness in rabbits.
The sickness was not the caretaker's fault, nor am I certain she could have prevented it, but our interventions ultimately came too late because she didn't know to warn us.
February 22, 2016
my catsitter is very professional and sends detailed reports
February 21, 2016
Easier to navigate website
February 11, 2016
It's convenient. easy to set up and my pet sitter, Laura, is wonderful.
January 25, 2016
I normally don't leave feedback each and every time. And Aileen has been taking care of my Violet for over two years now. But I had to sing her praises one more time! She made sure my baby didn't miss a single meal during Winter Storm Jonas/Blizzard of January 2016 - she was there! 27 inches of snow, and she got through it all, not just for my girl, but for everyone else's too! I wouldn't trust my "kid" with anyone else but Fetch!
January 23, 2016
Ease of booking, very cost effective, I received emails every day about how my cat was doing with photos
January 20, 2016
First, the love and dedication of the carers. I especially love the daily updates that the carers provide.
I also really like how simple the process is to get a carer/service. And the quick response time of the Fetch! team.
The prices are very competitive too.