Reliable, professional, detail oriented. Pet care coordinators were very responsive and helpful to find a cat sitter at the short notice.
I really like the new website, very convinient. I like the daily visits journal with pictures.
I am satisfied.
My last few experiences with your service was difficult to coordinate. The sitter (Jonathan) was great, however, coordinating for him to receive my keys was conducted in an unprofessional manner. Over my last few calls, the staff has been unfriendly.
The services are quite expensive
I like the simplicity of booking a dog walker with a simple email request. Although I've only had the chance to use 2 different dog walkers, both have been stellar, especially Di-Shawnie! She is caring, sweet, and always send pics throughout each walk.
I scheduled service and was called less 24 before the start time and told there was no one available. I had to call numerous time to get my key returned. The only reason the rating is not lower is that I was given a refund of a previous appointment and my walkers in the past have been great.
I question whether I will use Fetch again, actually would use it only if I knew for sure that I would get Dianne or Chip because I trust them with my dog .
Allegra is great. I wish there were a way to view the contents of the updates from the sitters via email without having to go to a link. I was just out of the country, and with spotty internet and wifi, and it might more time consuming and more convoluted to have to communicate through the link in order to view the updates and communicate with the sitter.
Di-Shawnie has been very responsible in caring for my two dogs. They seem very happy to see her when she comes and she is good about responding to my texts and sending me pictures to reassure me that they are doing well.