Left wet food out after leaving each day. We instructed to clean up before leaving even if our cat did not finish.
Flushed litter down toilet, not in trash can. Our litter is not safe to flush down toilet.
This is my fourth time using Trish Tatman as our pet sitter for our 2 cat babies and she has been great every time.
What I love most are her daily texts with photos letting us know how our babies are doing.
And when we return home from out trips away our cats are happy and healthy so we know they were well taken care of.
We came home to a horrendous odor. Our son's bedroom area rug was covered in cat urine and dried poo. We have to replace not only the rug but also the rug pad. Our patio had dog poop in two separate areas, and the doggy potty had not been cleaned in the last 24-36 hours.
Our living room rug also needs to be replaced because our dog received an extra dose of tumeric which caused her to vomit leaving huge bright yellow stains. We rented a carpet steam cleaner, but the stains are still there.
An open can of cat food was sitting on the kitchen counter. Right now our vet is ruling out an infection in our cat, and unrefrigerated food may be linked to this. She has been already diagnosed with pancreatitis related to her uncontrolled IBD from not receiving her medication properly.
The last two times we've used Fetch within the past month, it's been disappointing. Our cat got sick over our first trip because she did not receive her medications properly resulting in a 6 oz weight loss, ongoing vet bills of $750+ including medication...And now this...
We've been trying to call Fetch to speak with a representative over the last two days but have been unsuccessful.
I have had nothing but great experiences with Diane & Pete. I love that they are close to my home so drop off and pick-up is easy. And I also love that Diane stays in daily communication by sending cute pics of my pup. When I pick him up it's obvious that he has been well cared for and loved while I've been away. Also super convenient to be able to pay with credit card.
Robin Allen has been incredible watching my two little girls, Patsy and Nico, these last couple years. She takes great care to make sure that everything is done properly, while also giving me tips on how to improve the experience for my kitties when I'm out of town. Couldn't be happier with her service!