It is very easy, when we need a petsitter, just an email and the same day we have the answer if the petsitter is able to come. Chantal is very friendly, professional and she takes care of all the needs of the animals and their owners. There is always a little "'hug" for the dogs when she sees them, even if she works for an other person. Thanks a lot and stay as you are, it is perfect.
From coordinating sitting services to the high quality personal service provided by the sitters, working with Fetch is easy and provides peace of mind while we are traveling. I would recommend Fetch to anyone.
Even though I gave short notice due to unforseeble hospitalization, they squeezed my baby onto the schedule and Miss Laura was able to come and walk and feed my baby while I recooperated at home. As a single dog mom I can't tell you how.grateful I am. And how it helped.my recuperation to not have to worry about my boy. Thanks sooooooooo much Fetch!
Kelley and Mike.
I requested a 30 minute cat visit. After reviewing my security device I saw she only stayed 7 minutes. When I brought this up to management they confronted the sitter who still had the keys to my house. It made me very uncomfortable that someone who may now hold animosity towards me had access to my home.
Management did change sitters for me, and the next one did great, however I'm sure she was instructed to give extra attention to me due to my complaint. When my keys were returned to me, the sitter had written in sharpie on my gate key card, which costs $80 from my landlord. It was also physically damaged (it was brand new when I gave it to the sitter). I would expect them to take better care of my property. Hopefully I am not charged for this when I move out.
Besides this specific incident, visits never went above and beyond. Often litter was thrown out in my own trash instead of the dumpster as instructed (not fun to come home to). Litter kicked out from the pan was never vacuumed or swept up. And I almost never received photos, and sometimes no communication at all that the visit had been made.
I would not recommend this Fetch location.
I highly recommend Fetch . I live in Memorial West area and was traveling internationally with family. I have 2 dogs and Mother needed her cats taken care of. Carolyn set up and arranged for introduction and put me at ease.
Lori, Chantal and Lee updated me during trip.
I could not be happier. Thank you !
Lori was great with our girls and let me know when one of them was being challenging with her meds. Lori even brought pill pockets over to ensure Remi took her meds. Lori was also kind to bring in our mail and recycling bin.