I love the immediate response I get from Fetch. My ever-changing schedule is a challenge and I appreciate their communication. Also, I LOVE the Fetch staff (Chantal & Lee) who work with our dogs. They send text messages after they visit, which always gives me peace of mind and Chantal brought the girls a Christmas gift, which they LOVED!!! Highly recommend.
Chantal is wonderful. She is so reliable and sweet and she always leaves a note and/or sends a text to let me know how Jax is doing. I never worry when I have to be gone. She is that wonderful! Kudos to the dispatcher Carolyn too, who handles my sometimes last-minute requests seemingly effortlessly! Great company.
Lee was great. Took time to get to know the kitties, sent us updates with pictures everyday and called when our pipes froze and started leaking. She was great just like the last time. Will definitely use Fetch Pet care again. My whole family used Fetch for this family vacation and everyone was happy with the service.
Lee, is a natural with my cat Sammy, when left in her care. Lee sends updates and texts to keep me posted. Sammy now does tricks for Lee,which says a lot. I think Sammy is very comfortable with Lee. Thank you!
1. The cat sitter only saw the cat 3 days out of 7 days. Our car Misty has never behaved this way with any cat sitter.
2. It was confirmed that the cat sitter was not staying the full 30min if she didn’t see Misty right away
3. We were not getting the updates daily.
4. Your campany claims to provide piece of mind to the owners, and I spent the whole Christmas vacation worrying about Misty
Can’t tell for sure because our dogs aren’t talking but they seemed happy upon our return. We have an old big dog who needs help getting up and Chantal never indicated that this was a problem. I also appreciated her willingness to stay with them overnight especially on Xmas eve and Xmas nite. Everything in the house was in good order when we came back and she kept us informed by email while we were away. Thank you Chantal and Fetch. [FIRST NAME REMOVED] and Jim [LAST NAME REMOVED]
Love the ease of requesting service and the quality of service provided. When I call they know the schedule I need per day and which sitters know my dog. I know he is loved and looked after while we are away.
Fast response. I really liked meeting my pet's caretakers. They both texted me updates while I was away, so I wasn't left wondering how my pet was doing. They even let me know when my apartment sent me a notice about the hot water being turned off for repairs.