It's very easy to schedule online, even when I'm busy or at work. My petsitter is great and always keeps me in the loop if his schedule changes or anything happens. I travel a lot for work, so I am way less stressed knowing I'll get a note each day about how my kitty's doing, and that he will definitely get lots of play time and attention so he won't be lonely.
The Fetch staff is great and I have had great experiences with the dog walkers. My dog loves Scott so much and gets excited when we tell her he's coming to walk her. I also love the new online booking system. It's very easy to use. Keep up the good work!