I cannot say enough wonderful things about Fetch. It is apparent from the first consultation that Fetch sitters truly enjoy working with and caring for pets. While we are away from home, our sitters frequently leave care notes, send pictures, and provide update emails about their visit. No other pet service has provided such peace of mind and great customer service!
While I wish more of the price went directly to the sitters, I do appreciate the corporate approach -- it means there's a system for reminders and tracking so everyone's accountable. And you guys have been great with my last-minute changes and other stuff. Above all, I like knowing my cat is taken care of. Thanks!
This was my first time using Fetch, and I was so pleased with the service. The online form was very convenient, and I got feedback for my request right away. Most of all, I was so happy with Bill, my pet sitter. He was conscientious and thoughtful. I appreciated his email updates on my cats while I was away--it really put my mind at ease knowing my cats were so well taken care of. Thank you so much!
I like the flexibility and convenient way to request service or change service. The staff is quick to respond to questions. The dog walkers are great. We have two that help us, Stephenie and Cassie. They both take very good care of our dog.
I like the written notes after every walk. It makes me feel better knowing that my little girl is well cared for when I can't be there. I like the responsiveness of Natalie (or Leena) to updates I may provide about Sophie. I feel like they really care for and enjoy her.
It gives us great peace of mind to know that our cat is well cared for when we are out of town. She gets nervous when she sees us packing our bags, but I feel better knowing that Bill from Fetch will be there the next day to check on her and keep her company for a while.