Very quick response times; outgoing, friendly staff and pet sitter. We get updates with pictures every day, even if they are photos of our kitties hiding under things, lol. Our pet sitter always makes sure to get pictures of them all each day. I also appreciate that we get the same sitter each time which helps with our kitties as some of them are skeptical of new people.
Every pet care specialist (that's my name for them) that we have been assigned has been excellent. Roel particularly knows our dogs personalities and provides great feedback when we're gone so that I can rest easy that the dogs are being well cared for.
Today, with a new 3-month-old puppy, he coined the name "Miss High Energy" and I knew that he had allowed her to be herself all day and had put up with it.
I love Fetch!