Service was prompt and as promised also competitively priced, but best part was our sitter Donna, she did an outstanding job, she kept us informed with pictures and texts everyday which really put our minds at ease. I will def use your service again.
The care giver Barbara Humbert is extremely experienced, kind, dedicated and professional. Fetch petcare is extremely well operated and professional. Fetch Pet Care’s customer service is exceptional! I recommend Fetch extremely highly for you petcare needs!
Frank Ingram, Jr.
The petsitter that sent us, had already come home at other times, but we continued with her because our pets already knew her and so it is not a stress for them , but this time we found that she did not do her job as she should, the kittens did not have water, the bolw was dry not water on the carpet, could be that she did not come that morning or even the day before, because the Sunday newspaper was at the door, she did not pick it up, several details that made us suspect about it.
The litter boxes dirty outside and inside , a mess , She did not clean anything, she just put a lot of food and, so she did not have to come back in the afternoon.The service was for am and pm every day for 7 days.
In security gate not only controls the security man also, the camera records the plaque of the car that enters the community and the records show that she never came in the evenings and even on Saturday am.
we were supposed to arrive that afternoon,she knew that becouse we call her from the airport, she never pick up the phone, we leave her a voicemail .The service was for am and pm every day for 7 days.
I do not recommend anyone who loves their pets to this company that has very bad employee service and customer service, they never told us sorry and it is an expensive service, plus we also leave her a big tip . SAD