The equipment is all new and laid out well. There are plenty cardio machines so there is seldom a wait. The staff is friendly and the value is excellent. Lastly, parking is easy and it’s easy to get in and out.
I love the classes the instructors are so nice, helpful and the only reason I keep coming back. They all give me motivation and knowledge when it comes to working out which I am clueless about. I also love the babysitters!! My sons love going to play with their “friends” at the gym and if it weren’t for them I wouldn’t be able to go to the gym at all! So thank you thank you thank you! You all do a great job! I appreciate it so much!
I like the classes offered and the equipment on the floor is good as well. Overall a very nice gym. My only complaint is the new system to sign up for classes. Many times a class is listed as full so you can't sign up but at the time of class beginning it really is not full. This is my first hand knowledge of being able to sign up for class and witnessing/counting the participants in class after the fact. This is a real problem especially for the smaller classes in the Mind/Body room (yoga/pilates). Before you could just show up and make class. Unfortumately I don't know what the solution is. People who sign up and then don't show repeatedly should be spoken to a solution? Flawed system.
The staff is very nice. The facility is fairly clean and well organized. My kids love the childcare. It can get busy but mostly just makes the weight area a bit congested. I love my trainer. She isn’t afraid to work me hard and gears my workouts towards my abilities. Thanks for making it easier to stick to the gym!!!
Fit Factory is an ice jam and has great day care it's kept clean I am just unhappy with the early hours that it closes on the weekend especially when our memberships were transferred over to you from a 24-hour fitness center