Trainers are very personable and they like to get to know the client as a person!. Also I enjoy the neighborly aspect of the enterprise-it's not too big and doesn't get crowded and fosters a friendly and stress-free environment among trainers and clients. The equipment appears up to date and is renewed on a regular basis.
It's a friendly, clean welcoming space. My trainer of many years is fantastic: knows my body, knows how to challenge me, but not too much, and is always coming up with new exercises so it doesn't get boring.