They really take the time to get to know you and what you want to achieve. Getting in shape isn't just a physical process, but a mental and emotional one as well and I love that the team at FT Fairfax helps you develop those other sides, too. I used to think of personal training as someone yelling at you to do a few more crunches, but I've found that they take the time to help create custom workouts and motivate you along the way (without yelling at me!). I was only planning on being here for a few months but I ended up renewing my sessions.
My trainer, Ganson, is very good and very professional. He's been very willing to accommodate some physical limitations that I've experienced this year. I like being able to work out one-on-one with the trainer in a private space as opposed to a large gym. The scheduling is quite flexible. It's close to my home.
for at least the 3rd time, i showed up at the center at 6am this morning to find no one present. this is after 2 emails acknowledging the date and time. i also emailed the owner this am at 6:06am ET and have yet to hear back (now 2:51pm ET)
i want a full refund of my unused appointments. after 3 tries and a billing screwup (now resolved) i have no confidence or trust in the company.