Everyone is friendly and welcoming. Received a tour and joining was explained very well. First time free workout was beneficial. Feel like I am well matched with the trainer. Tips were given with the workout so that I knew what muscle group was being worked on.
Personal training and privacy. Flexibility in working in sessions to fit my schedule. As a 60 year-old male who is just starting and out of shape, my trainer has tailored exercise sessions that don't make feel uncomfortable or incompetent. I am encouraged to feel better and improve.