I can't say enough about the staff at FT Reading. They are the most knowledgeable, caring and dedicated people when it comes to health and fitness. They don't forget about you when you leave the studio. They are there to coach and encourage you 100% of the time.
Personalization in training regimens and care in creating an open and welcoming environment. The small details like trainers saying hello by first name to clients that aren't even their own speaks volumes. Reminds me of a great business book I read 15+ years ago called The Disney Way.
I like everything - but particularly how well the trainers have gotten to know me as well as how individualized I feel my program feels. I also like that everyone is great to work with - I never worry about who is training me because everyone is so fantastic at the Reading location.
Chris and Mel both go ABOVE and BEYOND for their clients. Chris takes the time to help meal plan, not because he has to, but because he truly cares about his clients and their goals. Mel is so incredibly helpful and responsive. It makes a wonderful experience all around.
I felt welcomed and at ease which was nice because starting a workout regimen is somewhat intimidating. I was a little nervous before my first session because I've never been athletically inclined but Nick was very supportive. I appreciate the custom tailoring of each workout and the ability to change things up if it's not working or seems to easy.
The personal care I receive from each and every trainer!
You can share my name, but not my photo! ANd as soon as people start noticing I am smaller, I am HAPPY to publicly promote you...currently all I have heard is "Your face looks thinner, are you using a new moisturizer!" I totally see and feel the results, but it might be a bit before others do.