The attentiveness of the staff is great. I feel like they really care about how I'm doing and feeling in reference to my progress and goals. Everyone is so friendly I feel like I've known the staff there for years when it's only been a few months!
Personalization of the program. Personal attention. Friendly staff. Clean facility. Water. Music. Towels. Flexible pricing. Standard gym equipment. I am accomplishing my fitness goals and I'm happy about it.
Everything! I appreciate how personalized the experience is, even down to the music selections. (Recently Jake found and shared a song from 1975 that he thought I might enjoy -- turns out it is one of my "jams" from that era! That's unparalleled customer service, in my view!) Also, I enjoy being on the Polar Flow system; it's a low-key reminder to keep going for my goals.
Careful attention to detail and variation of the program. The care given to ensuring one enjoys the workout, that it fulfills one's needs and the results show - my energy level and good attitude have soared. Superb trainers who really care!!! Can (and have) recommended Fitness Together to my friends and colleagues at work.
The appointment web site is clunky and the financial arrangement is a bit predatory and the price is expensive. I don't like the automatic nature of the re-upping. I don't appreciate the idea that I need to be "held accountable" for keeping track of what I have paid for.
I am continuing because I think the training is good and has helped me get/stay strong during a difficult physical time and because I am preparing for surgery and don't have the time or inclination to find another arrangement.