Five Star was extremely patient after delivering an initial quote while I budgeted and collected financing. They were extremely open to feedback while negotiating and we're cooperative in modifying the job to only include pieces/areas I needed. Patrick was great about walking me through the quote, Dan was great at walking me through the job, Barb's color consult was amazing, and Luis's team were always prompt and thorough.
They were on time, reliable, and particular about the job they did. It was nice that the manager came back 1 week later to inspect the job to make sure everything was done well before I paid the balance.
Returned call when looking for an estimate, explained in detail everything that was to be done.Crew very professional and finished in one day with a final walk thru the next day. Very satisfied with results.
The employees that painted my house were very nice, showed up on time, courteous, and did a good job painting. I was pleased with all the preparation work they did - power washing, scraping, caulking, and priming.
Dan kept the work going, keeping supplies coming, and checking in with me to be sure everything was okey.
I also appreciated that Don, your salesman, gave me an estimate in person....at the initial meeting. He called me back about 4 days later to see if he could answer any questions and see if I had made a decision. I was concerned about having my house spray painted and he explained the process to me and put me at ease.
Some of the other estimates I got from other companies just came in an email and no sort of follow up ... it was left to me to call them back.
I initially called 5 Star because I saw your company painting about 3 houses in theChaucer Place area in Maineville and stopped and talked with one of the home owners. The gentleman recommended you all.
Five Star Painting of Cincinnati did a fabulous job on my house. I live in a 100 year old home so a lot of scraping and high ladder work was involved before they could even start painting.
All of the staff workers were courteous and conscientious and respectful of my property.
The finished product makes a world of different and I would recommend them to family and friends!
We used five star of Cincinnati last fall painting our exterior and they did a great job. This summer we have been preparing the house to sell it and needed some drywall repair and painting done. Once again they did a fantastic job! Very professional but friendly, and they went the extra mile to fit us into their already busy schedule. Everyone involved is great with communicating throughout the process. Crew was neat and cleaned up every day. Highly recommend!